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Customer Service Analyst – Export/Import

R$4,000-5,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Atlântica Foods Group is seeking a Customer Service Analyst – Export/Import to act as a bridge between Commercial and Logistics, ensuring efficient operational processes in global negotiations. Key Highlights: 1. Act as a bridge between Commercial and Logistics in global negotiations. 2. Ensure clear and efficient operational processes. 3. Dynamic and global environment with professional growth. **Your international trade career can reach new heights, and this opportunity may be your next step.** If you are proficient in English, organized, detail-oriented, and seeking professional growth within a dynamic and global environment, this position is for you. Atlântica Foods Group is seeking a Customer Service Analyst – Export/Import to act as a bridge between Commercial and Logistics, ensuring global negotiations translate into clear and efficient operational processes. **Responsibilities** * Receive information from commercial negotiations and convert it into contracts and operational instructions. * Draft, organize, and manage contracts in the company’s system, ensuring complete and up-to-date data. * Provide service and support to internal and external customers and suppliers, ensuring clear communication and timely delivery. * Organize and send purchase and sales contract information aligned with negotiated terms. * Register and update customers, suppliers, and products in ERP. * Monitor pre- and post-shipment contract workflows, ensuring compliance and timeliness. * Prepare periodic reports on contract status and support management with reliable information. * Conduct continuous follow-up on pending tasks, ensuring operational fluidity. **What We Seek** * Bachelor’s degree in Business Administration, Logistics, or International Trade (final-year students or recent graduates are welcome). * Prior experience in administrative routines related to international logistics or international trade is a plus. * Advanced English proficiency. * Experience with ERP systems and intermediate Excel skills. * Organization, attention to detail, discipline in follow-up, and professional demeanor. * Proactivity, results orientation, and willingness to learn and grow in the field. Employment Type: Full-time, Permanent CLT Compensation: R$4,000.00 – R$5,000.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food voucher * Transportation voucher Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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