Description
Job Summary:
Atlântica Foods Group is seeking a Customer Service Analyst – Export/Import to act as a bridge between Commercial and Logistics, ensuring efficient operational processes in global negotiations.
Key Highlights:
1. Act as a bridge between Commercial and Logistics in global negotiations.
2. Ensure clear and efficient operational processes.
3. Dynamic and global environment with professional growth.
**Your international trade career can reach new heights, and this opportunity may be your next step.**
If you are proficient in English, organized, detail-oriented, and seeking professional growth within a dynamic and global environment, this position is for you.
Atlântica Foods Group is seeking a Customer Service Analyst – Export/Import to act as a bridge between Commercial and Logistics, ensuring global negotiations translate into clear and efficient operational processes.
**Responsibilities**
* Receive information from commercial negotiations and convert it into contracts and operational instructions.
* Draft, organize, and manage contracts in the company’s system, ensuring complete and up-to-date data.
* Provide service and support to internal and external customers and suppliers, ensuring clear communication and timely delivery.
* Organize and send purchase and sales contract information aligned with negotiated terms.
* Register and update customers, suppliers, and products in ERP.
* Monitor pre- and post-shipment contract workflows, ensuring compliance and timeliness.
* Prepare periodic reports on contract status and support management with reliable information.
* Conduct continuous follow-up on pending tasks, ensuring operational fluidity.
**What We Seek**
* Bachelor’s degree in Business Administration, Logistics, or International Trade (final-year students or recent graduates are welcome).
* Prior experience in administrative routines related to international logistics or international trade is a plus.
* Advanced English proficiency.
* Experience with ERP systems and intermediate Excel skills.
* Organization, attention to detail, discipline in follow-up, and professional demeanor.
* Proactivity, results orientation, and willingness to learn and grow in the field.
Employment Type: Full-time, Permanent CLT
Compensation: R$4,000.00 – R$5,000.00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Food voucher
* Transportation voucher
Work Location: On-site