TELECOMMUNICATIONS SOLUTIONS AGENT I

Description

Job Summary: Installs and configures telecommunications services, diagnoses faults, performs tests, and supports customers, ensuring service quality. Key Highlights: 1. Installation and configuration of telecommunications services 2. Diagnosis and repair of technical faults 3. On-site technical support to customers **️ Responsibilities** * Install and configure telecommunications services; * Diagnose and repair technical faults in communication systems and equipment; * Perform operational tests to ensure service quality; * Track service orders and complete technical reports; * Comply with safety regulations and technical procedures; * Provide on-site technical support to customers at installation or repair locations. **✅ Requirements** * Prior experience in the telecommunications field; * Knowledge of **fiber-optic (FTTH)** and **coaxial** networks; * Proficiency in using measurement and diagnostic tools; * **Driver's license category B**; * Strong communication skills and customer service orientation; * Availability for rotating shifts and/or weekend work. * We also welcome professionals with no prior experience. ️ Meal allowance: R$ 28.32 per day ➡️ Based on an average of 24 working days per month (including 2 Saturdays): R$ 679.68 * ️ This amount may vary depending on holidays, absences, or months with fewer working days, such as February. **Benefits:** * Corporate mobile phone * Monthly performance bonus * Birthday Day Off * Samp Health Insurance Plan * Odontoprev Dental Insurance Plan (extendable to dependents) Shift Schedule: Spanish ➡️ Work schedule: Monday to Friday and two Saturdays per month. ✈️ Travel: In some cases, travel may be required. The company covers meals, transportation, and accommodation. Minimum Education Level: High School (Secondary Education) Preferred Education:* High School (Secondary Education) Driver's License: B Willingness to travel