Description
Job Summary:
Technical support professional responsible for monitoring backup routines, providing Level 1 (N1) support, managing the computer network, maintaining software and hardware, and handling equipment logistics.
Key Highlights:
1. Level 1 (N1) user support
2. Software and hardware maintenance and configuration
3. Assistance in computer network administration
**RESPONSIBILITIES**
* Monitor backup routines
* Provide first-level (N1\) user support via phone and/or remote access
* Assist in computer network administration
* Assist in troubleshooting and maintenance of software
* Assist in the validation of new hardware and software technologies and solutions
* Install, configure, and maintain software and hardware
* Equipment logistics
* Maintenance and cleaning of computers and peripherals
* Software and hardware functionality testing
* IMS, CLOSEUP, and NIELSEN data transmission
* Training sessions
* Technical visits
* On-call support
**EDUCATION**
Completed high school plus a professional technical course in IT, or currently pursuing a higher education degree in IT;
Compensation: R$2\.426,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Commercial agreements and discounts
* Life insurance
* Transportation allowance
Work Location: On-site