Description
Job Summary:
SOFISTICALE is seeking a proactive Store Manager to lead the team, manage daily operations, and deliver exceptional customer service, ensuring the store's success.
Key Highlights:
1. Lead and motivate the sales team
2. Manage the store's administrative routines
3. Monitor performance indicators and develop sales strategies
About the Role
SOFISTICALE, a reference in fashion and style in Vila Velha \- ES (Praia da Costa), is looking for a dedicated and proactive Store Manager to lead our team and ensure the success of daily operations.
Responsibilities
Responsible for store opening and closing, ensuring all security and organizational procedures are followed.
Manage the store's administrative routines, including inventory control, cash register closing, purchase orders, and reporting.
Lead and motivate the sales team, directly engaging in customer service to guarantee the best experience.
Monitor performance indicators and formulate strategies to increase sales.
Ensure compliance with internal company policies and standards.
SOFISTICALE Differentiators
Our environment values teamwork, professional development, and employee well-being.
We offer competitive benefits and quality-of-life programs to support your growth with us.
Benefits
Health insurance
Dental insurance
Benefit card
Wellhub (benefits and quality-of-life platform)
Additional Information
Employment type: CLT
Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 2:30 PM
Location: Vila Velha \- ES, Praia da Costa
**Requirements and Qualifications**
Technical Requirements
Proven experience in store or sales team management
Knowledge of store administrative routines (cash handling, inventory control, purchase orders)
Familiarity with retail performance indicators
Ability to directly engage in sales and customer service
Behavioral Competencies
Motivational leadership and team engagement capability
Strong communication and conflict resolution skills
Organization and results orientation
Proactivity and decision-making ability
Flexibility to handle daily challenges and changes
Education
High school diploma required; a degree in Business Administration, Commercial Management, or related fields is preferred.
Other
Residence in Vila Velha or nearby areas (preferred)
Availability to work the scheduled hours
**Additional Information**
Health Insurance, Dental Insurance, Benefit Card, Wellhub