Description
Job Summary:
A professional to work in IT support, Web/Mobile/ERP development, software implementation, and on-site/remote technical support.
Key Highlights:
1. Participate in the development of Web, Mobile, and ERP applications.
2. Provide on-site and remote technical support (Software, Windows, and Office).
3. Support the implementation of new software and tools.
**Responsibilities**:
* Support and perform activities related to the IT department;
* Development: Participate in all phases of design and construction of Web and Mobile applications, and in ERP market system development—including screens, business rules, and reports;
* Support the implementation of new software and tools;
* Support: Provide on-site and remote support, ensuring timely response according to service level agreements (Software, Windows, and Office);
* Log requests/incidents in the ticketing system;
* Engage third-party service providers and monitor requests until resolution (Hardware, Network, Software, Windows and Office, Antivirus).
**Requirements**:
* Currently enrolled from the 2nd semester onward in Information Systems, Systems Analysis and Development, Computer Science, Engineering, or related fields;
* Preferred qualifications include SQL knowledge, Web and Mobile development experience, and other courses related to IT.
Note: If possible, please share your GitHub profile for our review :)