Senior Process Analyst

Description

Job Summary: We are seeking a Process Analyst to conduct process diagnosis, mapping, and evolution, aiming for operational clarity and sustainability. Key Highlights: 1. Building smarter and more efficient processes 2. Playing an essential role in the company's expansion 3. Delivering real business impact and driving continuous improvement Are you driven by organization, continuous improvement, and systemic thinking? Do you enjoy understanding how things work and transforming processes into something clearer, more efficient, and safer? Then this opportunity is for you! We are looking for a **Process Analyst** to strategically support the diagnosis, mapping, auditing, and evolution of company processes—creating operational clarity, identifying risks and opportunities, and establishing governance to sustain **True**'s growth. Here, you will play an essential role in building smarter processes, supporting decision-making, strengthening operations, and directly contributing to the company’s expansion. **If you thrive on challenges, continuous improvement, and delivering real business impact, join us at TRUE!** **Responsibilities and Duties** * Conduct diagnosis of the company’s current processes; * Map end\-to\-end processes (AS\-IS) and support the design of future processes (TO\-BE); * Identify bottlenecks, rework, operational risks, and improvement opportunities; * Support internal process and control audits; * Structure process documentation and operational standards; * Support the creation and monitoring of efficiency and quality indicators; * Prioritize improvements based on impact vs. effort; * Support departments in implementing improvements; * Collaborate with technology teams to identify automation and systemic improvements; * Contribute to the continuous improvement of implemented processes. **Requirements and Qualifications** * Experience in process mapping and diagnosis; * Experience in continuous improvement, internal auditing, or related areas; * Knowledge of methodologies such as PDCA, Lean, or similar; * Strong analytical ability and systemic vision; * Experience documenting processes and indicators; * Clear communication skills with both technical and non-technical stakeholders. Nice-to-have qualifications: * Certifications in ISO 9001, Internal Auditor, or similar; * Green Belt or continuous improvement courses; * Interface experience with technology and systems; * Familiarity with process mapping tools (Bizagi, Miro, Lucidchart, Draw.io). **Additional Information** **TRUE BENEFITS** Health Insurance \- Unimed Dental Insurance \- Unimed Meal Voucher or Food Allowance Transportation Voucher (optional Fuel Voucher) Life Insurance SESC Membership Equipped cafeteria for your meals Lounge area with games and relaxation space Birthday Day Off Nutritionist consultations True product discounts True Fitness Daily True Whey True Gift Culture Voucher Year-end bonus To enhance your in-office experience: Fresh fruit station every morning. And more... From day one, True was founded on an unwavering commitment: delivering supplements backed by quality, science, and the best taste. We rigorously select ingredients for each formula, prioritizing efficacy, purity, and cutting-edge technologies. We are passionate about innovation—but remain firmly grounded in one principle: **It’s only worth it if it’s real.** True believes that **truly living starts from within.** **We aim to bring more people the value of authenticity, the joy of living life to the fullest, and the desire to live intensely their own truth.**