At Findes, our purpose is to transform lives and drive businesses to develop the state of Espírito Santo, which is why we value and seek people with an innovative and diverse mindset who understand that integration is necessary to transform organizations! *\#FORYOU* *\#FORINDUSTRY* *\#FORESPÍRITOSANTO* Come **INSPIRE** with us! **Responsibilities and duties** * Monitor telemetry and fatigue detection systems in real time according to PGS-007245 guidelines; * Identify and report behavioral deviation, fatigue, and critical driving events by following the standardized incident handling process; * Prioritize events based on criticality level and ensure proper recording and updating in the corporate system; * Support video and supplementary record analysis, providing information for investigation of critical events; * Verify the functionality of monitoring tools and systems, reporting failures or inconsistencies to responsible technical teams; * Perform daily checks of recorded events, verifying data consistency and correspondence between contact lists and monitored vehicles; * Monitor event follow-ups through internal systems and SAP, updating statuses and ensuring traceability of actions taken; * Prepare shift handover reports, consolidating relevant incidents, pending issues, and recommendations for operational continuity; * Support the technical team in sample validations of dismissed events and compliance with operational procedures; * Collaborate with internal audits by providing requested data, reports, and information; * Perform administrative support tasks related to the area, such as updating contact lists and recordkeeping; * Work collaboratively with the monitoring team and other departments, ensuring smooth information flow and adherence to quality standards; * Comply with safety and information confidentiality procedures and regulations; * Open tickets for non-functional equipment based on reports provided by Sillion; * Track pending maintenance and verify completion of services performed; * Consolidate maintenance information and send it to responsible departments; * Participate in supplier follow-up meetings when necessary; * Perform other related tasks of similar complexity. **Requirements and qualifications** * High school diploma (completed) **Additional information** Recognized with the GPTW (Great Place to Work) seal as one of the best companies to work for in Espírito Santo, we also offer: **POSITION DETAILS:** * Salary: 3,293.47 * CLT employment contract * Workload: 42 hours per week * Working hours: 6:00 PM to 6:00 AM \| 24x48 schedule **BENEFITS:** * Meal allowance R$ 1,005.00 (Ifood or Comprocard); * Unimed health plan (extended to dependents); * Transportation allowance; * Life insurance; * Total Pass (app for access to gyms, studios, and physical activities); * Starbem (wellness app offering medical and psychological guidance and other well-being services); * Childcare allowance R$ 332.65 (available for children from 4 months to 2 years and 11 months); * Discounts on Sesi/Senai services (education, culture, and leisure); * Disability child allowance R$ 639.76; * Profit Sharing Program (subject to achievement of targets); * Performance evaluation and feedback culture; * Partnerships with Educational Institutions (tuition discounts); * Corporate Education Platform for continuous training. **FOR YOU** Who believes in the power of opportunities to transform lives. **FOR INDUSTRY** Who seeks to be more competitive to drive business growth. **FOR ESPÍRITO SANTO** Who believes in development as the path to a better future. **Transforming lives and driving businesses to develop Espírito Santo** \- This is the purpose that drives us every day! We believe great transformations start with people. That's why we work in an integrated way with SESI, Senai, IEL, Observatório da Findes, and CINDES to strengthen the Espírito Santo industry, offering innovative solutions, excellent services, and positive impact on the lives of thousands of people. We are a movement towards development, innovation, and real opportunities. And we are proud to be recognized as one of the best organizations to work for in Espírito Santo. Here, you will find a collaborative, challenging, and inspiring environment with growth opportunities. We value leadership, diversity, continuous learning, and commitment to transformation. **Explore our career opportunities and discover how you can grow with us!**