We are looking for amazing people to work at a company with more than 9,000 employees across the country. We operate in the Call Center and Sales markets, offering a challenging and highly motivating environment! Our sites have a young atmosphere, full of learning and collaboration. With modern infrastructure and benefits that value your talent, we ensure you can truly grow here. With over 20 years of tradition and quality, we are pioneers in what we do. In our Contact Center, you will help meet the demands of the Claro Group, handling ombudsman requests, Anatel matters, technical and financial support. In Trade Marketing, your sales skills will shine both in stores and during direct visits to homes across various regions of Brazil. Here, our focus is always on delivering the best! If you're looking for a place that values quality and innovation, this is your chance! **Responsibilities and duties** **What awaits you on a daily basis:** **You will be an essential part of supporting call center operations, ensuring all systems and equipment function properly so our representatives can deliver the best customer service.** **On a day-to-day basis, you will:** **We are looking for someone who:** * Has a **collaborative, analytical, and proactive profile**, with strong problem-solving skills; * Demonstrates **organization, sense of urgency, and attention to detail**; * Possesses **good communication skills**, facilitating interaction with users and other teams; * Has knowledge of **network infrastructure, operating systems, and remote support tools**; * Is willing to learn and grow within a dynamic and challenging environment; * Values **team spirit, responsibility, and commitment to results**. **Requirements and qualifications** * **To join our team, it's essential:** * Solid knowledge of the "office" suite; * Full schedule availability; * Completed Bachelor’s degree in Information Technology fields: Information Systems, Computer Science, Computer Engineering, Computer Networks, Systems Analysis and Development, or Information Technology Management. Or currently in the final (last semester) stage of one of these programs. **Additional information** Here, you'll find a world of opportunities to develop professionally! Our internal programs are designed to boost your career, with training and continuous support to enhance your skills and knowledge. Working with us means being in a dynamic and collaborative environment, surrounded by an engaged team focused on results. We believe diversity is our strength! It helps us overcome challenges, innovate, and grow together. We think differently and are always seeking the best solutions to deliver an unforgettable experience to our customers. And to ensure you have the best experience during your journey with us, we offer an attractive benefits package. We want you to feel valued and motivated to reach your full potential alongside us. Check out: ### **Benefits that make a difference:** * Transportation allowance * Fuel assistance * Meal and/or food voucher * Life insurance * Training programs * Variable compensation * Profit sharing (PPR) * Medical and dental care * Sponsorship for street races * Discounts on products * Day-off on your birthday * Partnerships with partner companies * Funeral assistance * Childcare/babysitter allowance * Pet health plan * Wellhub At Brasilcenter, we value an inclusive, diverse, and ethical environment. Here, we make no distinction based on gender, race, sexual orientation, social class, or disability. Everyone is very welcome! How about becoming part of a large company, with more than 10,000 employees spread throughout Brazil? We have over 25 years of history and are recognized for our tradition, quality, and pioneering spirit. And it's precisely this combination that allows us to always deliver the best, because quality isn't a detail—it's our main focus at BCC! We operate in areas such as Call Center, PDV (Point of Sale), and Sales, with teams prepared to meet different demands from the Claro Group. In the Contact Center, we are the company's direct voice, resolving issues in areas such as Ombudsman, Anatel, technical support, and Financial BackOffice (responsible for handling financial pending matters), ensuring maximum efficiency and a truly positive experience for every customer. In the Sales area, we are on the streets and inside major retail chains, bringing the best Claro products directly to people, whether in stores or at homes, in various regions of the country. In short, we are where we are needed. And for those who want to grow with BCC, we offer much more than opportunities: we provide a young environment, full of energy and inspiration, modern infrastructure, and benefits that go beyond the essentials. Here, your talent is valued and your potential is boosted!