Junior Operational Support Analyst

Description

Job Summary: This Operational Support Analyst will be responsible for ensuring the proper opening and follow-up of sales, managing documentation and communication with customers and partners. Key Highlights: 1. Central role in the real estate financing process 2. Document and internal process management 3. Direct interaction with customers, partners, and consultants **We are looking for an Operational Support Analyst to join our team in Vitória, Salvador, João Pessoa, and the Federal District!** We are a company specialized in real estate financing. Our mission is to guide our customers through the real estate financing journey, anchored on fundamental pillars: process quality, exceptional service to customers and commercial partners, and achieving tangible results. **Responsibilities:** * Open sales in the internal system, ensuring accurate information registration; * Request, receive, and verify customer and partner documentation; * Maintain direct contact with consultants to align information and monitor processes; * Conduct document-related follow-up and collections with customers, partners, and consultants, ensuring deadlines and compliance; * Upload and organize documentation in the system for submission to analysis; * Update operation statuses in the system and report inconsistencies when identified. **Required Qualifications:** * Reside in Vitória, the Federal District, João Pessoa, or Salvador; * Prior experience in administrative and/or operational routines; * Basic knowledge of Microsoft Office (especially Excel); * Proficiency with systems and digital tools; **Preferred Qualifications:** * Hold **CA300 certification;** * Experience in administrative and operational areas; * Knowledge of Real Estate Credit. **What We Offer:** * Meal and Food Allowance – Flexible Flash Card; * Transportation Allowance; * Health and Dental Insurance; * Life Insurance; * Physical Wellness – Gympass; * Birthday Day Off; * Profit Sharing (PLR).