Description
Job Summary:
Responsible for managing and expanding the corporate (PJ) client portfolio, opening accounts, prospecting, and monitoring performance indicators, providing personalized service.
Key Highlights:
1. Manage and expand corporate (PJ) client portfolio
2. Personalized and high-quality customer service
3. Development of commercial and credit processes
**Description and Responsibilities:**
**Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
Responsible for managing and expanding the agency's corporate (PJ) client portfolio;
Opening current accounts, updating client records, and handling commercial and credit processes;
Prospecting accounts through visits to members and non-members;
Monitoring portfolio performance indicators (delinquency, profitability, deposits, credit, and investments);
Providing personalized and high-quality service to members and customers; among others.
**Requirements:**
Completed undergraduate degree;
Proficiency in Microsoft Office Suite;
Strong numerical and logical reasoning skills;
Desirable knowledge of financial products and services offered by the Cooperative;
Desirable experience in customer service and skills in negotiation and member portfolio management;
CPA-10 certification mandatory (or submission within 90 days);
Valid driver's license.
**Benefits:**
Seniority bonus, Childcare allowance, Education allowance, Internal benefits, Bonus and incentive program, Birthday leave, Workplace gymnastics, Onboarding program, Profit-sharing program, Health insurance plan, Birthday gift, Private pension plan, Life insurance, Uniform, Corporate university, Flu vaccination, Meal voucher