IT SUPPORT TECHNICIAN - CENTRO (OPEN POSITION)

Description

Job Summary: Provide remote and on-site technical support to clients and users, with emphasis on VIP support and hardware/software testing. Key Highlights: 1. VIP user support 2. Remote and on-site technical support 3. Hardware, software, and system testing and evaluation **IT SUPPORT TECHNICIAN - CENTRO** **Job Description:** Responsibilities: Attention — please carefully read the mandatory requirements below and apply only if you meet all of them. Provide remote and on-site technical support to resolve service tickets for clients and users, especially VIP users (Directors, Superintendents, and Managers); Perform routine hardware, software, and system testing and evaluation to proactively ensure service quality. **Requirements:** Requirements: – Fluent English; – ITIL certification; – Currently pursuing a bachelor’s degree in a related field. **Minimum Education Level:** High School Diploma **Work Schedule:** Work Schedule: 40 hours per week (8 hours daily on rotating shift). Location: Centro Histórico – Porto Alegre / RS **Benefits:** Salary: R$ 1\.750,00\. Notes: Fluent English and ITIL certification are required. *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial