Description
Job Summary:
Field Service professional providing on-site technical support, equipment and software management, and incident handling, with focus on systems, networks, and hardware.
Key Highlights:
1. On-site technical support for hardware and software
2. Incident management and SLA compliance
3. Support for operating systems and networks
Profile: Field service
Scope:
Responsibilities and Duties:
Provide on-site technical support within the SLA established by the client;
Perform equipment and software rollout and relocation, as well as incident handling and closure using the client's tool, managing the incident queue and ensuring SLA compliance;
Provide support for operating systems, networks, Microsoft Office 365, and hardware and software troubleshooting;
Provide support for fixed and mobile telephony, and perform asset inventory;
Perform crimping and labeling of structured network cabling, and initial troubleshooting of network cabling;
Technical support for notebooks, desktops, and printers
Address:
Zona da Mata (MG) Address: Rodovia LMG 850, nº 555 – Rodeiro/MG – CEP 36\.510\-000
Period: 04/05/2026 to 06/05/202 \- Monday to Friday, 08:00 to 17:00
Payment: R$180.00 per day
Work Location: On-site