We are Dasa, the largest integrated healthcare network in Brazil. We are passionate about people and achieve the best results with good people who work together. In our corporate area, you will find a dynamic environment that innovates to simplify—this is a place of learning and opportunity for transformation. We want to transform global healthcare and seek talents who care for and embrace one another, because together we believe that being Dasa means being the person who transforms the future of healthcare. Do you identify with this? Then \#JoinDasa. For us, diversity matters! We recognize that diversity expands innovation in environments, but above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, so they feel safe being who they are. Our opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone who recognizes the importance of building a prejudice-free, harassment-free, and discrimination-free environment as part of this transformation—and \#JoinDasa. Together, we always deliver our best. \#JoinDasa \#DasaLovers \#JoinDasa Important: We do not charge any fees during our selection processes. **Responsibilities and Duties** About the position: We are seeking a Senior Relationship Analyst to provide customer service and support, with a focus on technical training and monitoring the pre-analytical process. This professional will be responsible for strengthening customer relationships, ensuring quality, technical guidance, and appropriate support for regional demands. * Deliver training to customers, both in-person and online; * Provide technical support to Alvaro Apoio customers, especially regarding the pre-analytical process; * Act in a consultative capacity, ensuring technical alignment and strong customer relationships; * Conduct in-person visits as required by the region; * Support standardization of processes and best practices among customers. **Requirements and Qualifications** To transform healthcare, you need: * Bachelor’s degree in **Biomedicine** or **Pharmacy/Biochemistry**; * Knowledge of the **laboratory pre-analytical process**; * Availability for travel. **Additional Information** It is by caring for our people that we will become the healthcare that people desire and the world needs—check out our benefits: * Nutrition support: Meal Voucher/Food Voucher or On-site Cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Development support: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the “Grow Within Dasa” Program; * Others: Transportation Voucher and Performance Bonus (PPR). Only Dasa offers—the Health Program, built upon 5 pillars: * Spiritual: yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Intellectual: Dasa University; * Relational: UAU Benefits Club and SESC benefits; * Emotional: Telepsychology. * Benefits may vary depending on the job location and brand. Important: You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil); therefore, please note that as soon as a position matching your profile becomes available, we will contact you. Meanwhile, keep your information updated and complete all online assessment steps so we can learn more about you. Our passion for caring for people and delivering the best experience to our customers drives us. Have you ever considered joining Latin America’s largest laboratory network and contributing to transforming the future of healthcare? Here, we constantly pursue innovative solutions for disease detection and prevention, with an emphasis on compassionate care, quality excellence, and dedication. We are a reference in technology and innovation, offering a comprehensive portfolio of tests and services that enables us to care for over 20 million patients annually. Come join our purpose and live daily what it means to transform healthcare with excellence, empathy, and commitment. **Being Dasa means being yourself** We believe diversity drives innovation and, above all, is essential to building a fairer, more inclusive, and transformative environment. We value respect, creating a space where everyone feels safe to be their authentic selves. That is why our opportunities are open to those who identify with our purpose of transforming the future of healthcare. To access more opportunities, visit: dasa.com.br/careers **\#JoinDasa** **Important:** we do not charge any fees during our selection processes.