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Fernando Ferrari, 3067 - Jabour, Vitória - ES, 29072-260, Brazil","infoId":"6484072591065912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"E-commerce Analyst","content":"**Job Title: E-commerce Analyst**\n\n**Location:** Av. Fernando Ferrari, 3065, Jabour, Vitória, ES, 29072-260\n\n**Employment Type:** CLT\n\n**Job Description:**\n\nWe are seeking an **E-commerce Analyst** to work **strategically and operationally** in managing our online sales channels.\n\nThis professional will be responsible for **leading e-commerce and marketplace operations**, ensuring performance, organization, metrics tracking, campaign execution, system integrations, reporting, and guidance for the e-commerce assistant.\n\nWe are looking for someone who is **analytical, organized, communicative, results-oriented, and has proven experience in online sales**.\n\nThis is a key role for expanding our digital channels.\n\n**---> RESPONSIBILITIES:**\n\n**1. Strategy, Planning, and Performance**\n\n* Monitor, analyze, and optimize sales metrics, CTR, conversion rate, Buy Box share, ACOS/ROAS, margin, and profitability.\n* Develop and execute growth strategies for marketplaces and our own e-commerce platform.\n* Plan campaigns and promotions aligned with the commercial calendar.\n* Monitor competitors, market trends, and emerging opportunities.\n\n**2. Advertising and Catalog Management**\n\n* Create, review, and optimize listings (SEO, descriptions, images, titles, kits, and variations).\n* Ensure standardization and compliance with marketplace guidelines under their responsibility (Amazon, Shopee, Mercado Livre, Shein, Magalu, TikTok Shop, Temu, etc.).\n* Conduct A/B tests on titles, images, and descriptions to improve conversion.\n\n**3. Integrations, Systems, and Processes**\n\n* Manage integrations between ERP (Tiny), marketplaces, and e-commerce platforms.\n* Identify and resolve synchronization issues (pricing, inventory, orders).\n* Design workflows, routines, and internal process improvements.\n* Train the e-commerce assistant on new routines and document processes.\n\n**4. Order Fulfillment and Operations Oversight**\n\n* Ensure smooth order flow: active listings, functional fulfillment, organized logistics, returns, and exchanges.\n* Collaborate with the fulfillment team to address necessary corrections.\n* Reduce errors, delays, and operational issues.\n\n**5. Strategic Customer Support and Service**\n\n(The analyst is not the primary customer service agent but must serve as second-level support for complex cases.)\n\n* Provide support to the assistant on difficult or strategic customer interactions.\n* Define communication standards, response protocols, and conversion best practices.\n* Support pre-sales strategies and shopping cart recovery initiatives.\n\n**6. Operational Leadership**\n\n* Coordinate and guide the e-commerce assistant on daily tasks.\n* Assign responsibilities, monitor execution, and ensure quality delivery.\n* Report results, progress, and challenges to management.\n\n**---> REQUIREMENTS:**\n\n* Prior experience in e-commerce and marketplaces.\n* Familiarity with platforms such as Amazon, Shopee, Mercado Livre, Shein, Magalu, TikTok Shop, Temu (at least three of these).\n* Experience with ERP systems (Tiny, Bling, or similar).\n* Intermediate/advanced proficiency in spreadsheets.\n* Strong analytical ability, organizational skills, and results orientation.\n* Excellent written and verbal communication skills.\n* Proactive, responsible, and problem-solving mindset.\n* Alignment with company values: **Proactivity, Results Orientation, Creativity, Collaboration, and Flexibility**.\n\n**---> PREFERRED QUALIFICATIONS:**\n\n* Experience with advertising tools (Ads platforms).\n* Knowledge of SEO, copywriting, and digital marketing.\n* Experience in data analysis and performance reporting.\n* Basic design awareness to collaborate effectively with the marketing team.\n* Experience in inventory management, logistics, or fulfillment operations.\n\n**Working Hours:**\n\n* Monday to Friday, 8:00 AM – 6:00 PM\n* Fridays end at 5:00 PM\n\n**Salary and Benefits:**\n\n* Salary range: BRL 2,500 – 6,000 per month, including commission and bonuses.\n* Commission target based on performance.\n* Monthly profit-sharing based on individual and company performance.\n* iFood Benefits (BRL 700 food allowance on credit card + discount vouchers)\n* Wellhub (Gympass – gym network)\n* Health and dental insurance\n* Life insurance\n* Transportation allowance\n\n**Selection Process:**\n\n* Resume submission and initial screening.\n* Response to preliminary questions.\n* In-person interview.\n* Paid trial period of up to 5 days (subject to candidate availability).\n\n**About the Company:**\n\n* We are an expanding company focused on growing our online sales channels and strengthening our market presence. We seek committed, strategic, and determined professionals ready to grow with us — with autonomy, accountability, and real opportunities for development and performance-based compensation. Here, you’ll have the chance to demonstrate your potential and be rewarded accordingly.\n\nJob Type: Full-time, Permanent CLT\n\nCompensation: BRL 2,500.00 – BRL 6,000.00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Profit sharing\n* Life insurance\n* Food allowance\n* Meal voucher\n* Transportation allowance\n\nScreening Question(s):\n\n* Have you read and carefully considered all the details and requirements for this position? Why are you the ideal candidate for this role?\n* Do you have experience with ERP software tailored for e-commerce (Tiny, Bling, or similar)? (Yes/No)\n* Which courses and/or degrees do you hold or are currently pursuing that are relevant to this position?\n* Are you currently employed? (Yes/No). What are your current responsibilities?\n* Do you have experience in the role of E-commerce Assistant? 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Focused on sustainable agriculture, it provides solutions to increase crop productivity.\n\n**✅** **PARTICIPATE IN THIS SELECTION PROCESS**\n----------------------------------\n\n* Review all details of this opportunity on Jobbol now and APPLY.\n\n**What will you do in this role?**\n\n\nManage the entire product flow within a warehouse—from receiving, inspection, and storage to order picking, packaging, and shipment—organizing both physical and digital inventory, ensuring item integrity, and guaranteeing compliance with safety and hygiene standards; this role is essential for logistics and the smooth operation of the supply chain. 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Responsible for developing partner networks through monitoring and implementing action plans, ensuring execution, measurement of results, and continuous improvement of partner network performance:\n\n \n\n* New business development — automotive aftermarket channel;\n* Strong commercial support skills, with focus on sales and expanding the customer portfolio;\n* Development of the partner network (authorized dealers and franchisees), new products, and sales channels;\n* Prospecting new partners for the network (authorized dealers);\n* Partner network performance analysis: monitor and analyze KPIs, regularly reporting progress and results to leadership;\n* Monitoring and implementation of action plans;\n* Forecasting company revenue jointly with partner networks;\n* Relationship management: serve as the primary point of contact, cultivating long-term relationships with network partners so that we remain their first choice;\n* Enable partners to achieve their goals and mature, stabilizing their operations from a commercial standpoint.\n\n **Requirements and Qualifications** \n\n* Completed bachelor’s degree (Business Administration, Marketing, Engineering, Commercial Management, or related fields);\n* MBA or postgraduate degree in Management, Marketing, or related areas is considered a plus;\n* Experience or knowledge in the automotive sector;\n* Experience with metrics and performance analysis;\n* Experience in commercial management and expansion (new business development);\n* Valid Brazilian driver’s license (Category B) and personal vehicle;\n* Must reside in Vitória.\n\n **Additional Information** \n\nWe value every individual, and therefore offer benefits that support **well-being**, foster **development**, and simplify the **day-to-day life** of our employees and their families:\n\n \n\n* Health insurance\n* Dental insurance\n* Food and meal vouchers via iFood Benefícios\n* Transportation allowance\n* Always Present — Welcome Baby Kit, Travel Assistance, and Life Insurance\n* Discounts at DPaschoal locations\n* Grêmio — partnerships and discounts in wellness, sports, leisure, and educational institutions\n* Wellhub — access to gyms, studios, and wellness experiences\n* Discounts on brand-new vehicles\n* Drive Pass — vehicle subscription service\n* Conte Comigo — support from social workers, lawyers, psychologists, and financial consultants\n* Private pension plan — available after one year of employment\n* Profit and Results Sharing (PLR) — subject to goal achievement\n* Kilometer reimbursement;\n* Variable compensation.\n\n \n\n**DPaschoal** is undergoing constant transformation, combining tradition and innovation to deliver the best automotive solutions in Brazil. 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