Receptionist

Description

Job Summary: The receptionist is responsible for providing telephone and in-person customer service, organizing mail and deliveries, and supporting front desk administrative routines to ensure smooth operations. Key Highlights: 1. Telephone and in-person customer service 2. Organization of mail and deliveries 3. Support for front desk administrative routines **About Us:** At **ControlTax**, we believe accounting goes far beyond numbers. Since 2009, we have operated in Vitória \- ES with the purpose of supporting our clients in building stronger businesses by delivering solutions that generate real value and contribute to the sustainable growth of their companies. Our team specializes in various sectors: wholesale trade, e\-commerce, import and export, manufacturing, and service provision — always focusing on innovation, quality, and excellence in service. What truly sets us apart is how we care for the people who make it all happen: **our team members**. Here, we value professional development, encourage knowledge sharing, and foster a collaborative work environment where every talent can grow alongside the company. If you seek to join a committed team that combines technical expertise, purpose, and a healthy work environment, come build your career with us at **ControlTax.** **About the Position:** The receptionist is responsible for providing telephone and in-person customer service, greeting and guiding clients, suppliers, and visitors, organizing and routing mail and deliveries, and providing administrative support to front desk operations — ensuring organization and efficient service delivery in the workplace. **Key Responsibilities:** * Answer and route incoming telephone calls. * Greet and provide initial assistance to clients, suppliers, and service providers. * Receive goods delivered by suppliers, postal services, and other carriers. * Receive and organize various types of correspondence. * Internally distribute correspondence addressed to Controltax. * Digitize and email correspondence addressed to coworking clients. * Provide basic administrative support related to front desk operations and the flow of correspondence and deliveries.