Browse
···
Log in / Register
Job Summary: This professional will assist in designing gas central projects, provide technical support, and manage maintenance processes and incidents related to LPG systems. Key Highlights: 1. Technical support for LPG projects and systems 2. Management of preventive maintenance and customer incidents 3. Preparation of technical reports and updating of procedures ;Consigaz Group is a national company with over 40 years in the market and 1,200 employees across 8 states. We are a diverse and inclusive company focused on innovation and environmental sustainability. We respect and care deeply about our employees. Our core business is providing an essential service to society: LPG distribution. Our relentless purpose is to be the energy for everyone. Our work culture emphasizes constant presence—always there when our customers need us! We are seeking professionals who can join our team and contribute to fulfilling this purpose. If you identify with our values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, and Quality and Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. Job Responsibilities: Assist in designing gas central and LPG distribution network projects in accordance with current technical standards. Provide remote or on-site technical support to customers, identifying and resolving faults in LPG systems. Schedule field engineers' technical visits, optimizing routes and deadlines. Complete service orders (SOs), ensuring proper process closure. Issue technical reports, certificates, and Technical Responsibility Annotations (ART) via the CREA website. Analyze incident data recorded in CRM, generate trend charts, and propose corrective actions. Provide technical support to Installation, Engineering, After-sales, Commercial, Key Accounts, Bidding, and Customer Care departments. Annually (or as required) compile and submit the customer list for preventive maintenance planning. Monitor weekly customer preventive maintenance schedules and open corresponding SOs. Receive and close CRM incidents related to preventive maintenance, ensuring proper registration and handling. Update the customer database monthly with the status of completed maintenance activities. Monitor tank inventory weekly and track progress of new installations at bases. Create, update, and review installation department procedures to promote standardization and continuous improvement. Review and cancel service orders where applicable, ensuring alignment between planning and execution. Technical Competencies? * Bachelor's degree in Mechanical or Civil Engineering (preferred, completed). * Driver's license, Class B. * Advanced proficiency in Microsoft Office Suite, especially Excel. Power BI is desirable. * Desirable: Fire Brigade Training (NR 23\). Additional Information: * Working Hours: Monday to Friday, 08:00–17:48. Alternate Saturdays, 08:00–12:00\.
