Description: * Experience in chatbot development, preferably using platforms such as Dialogflow, TakeBlip, or equivalents; * Solid knowledge of programming languages such as JavaScript, or others relevant to chatbot development; * Familiarity with artificial intelligence and natural language processing concepts; * Ability to work collaboratively in agile environments, quickly adapting to changes and priorities; * Excellent oral and written communication skills to effectively interact with internal teams and clients. Differentiators: * Knowledge of AI and payment methods integrated into chatbots; * Experience using sentiment analysis based on conversations conducted via chatbot. * Oversee governance of bot tools' operation, stability, setup, and budget, ensuring efficient operations aligned with the company's strategic goals; * Design, develop, implement, and maintain intelligent and efficient chatbots across various communication channels such as websites, social media, and messaging applications; * Collaborate with product and design teams to understand requirements and translate these needs into interactive and user-friendly solutions; * Integrate chatbots with existing systems, APIs, and databases, ensuring efficient and secure communication; * Develop advanced conversation logic to enhance user experience and meet customer expectations; * Stay updated on trends and advancements in the chatbot field, implementing best practices and latest technologies; * Conduct testing and debugging to ensure proper functionality and improve chatbot performance; * Collaborate with multidisciplinary teams to ensure seamless integration of chatbots with other systems and processes. 2510240202201327961