Support Analyst - Sarandi

Description

Job Summary: A company specializing in energy and motion solutions is seeking a Support Analyst to provide support and manage ERP users, contributing to process improvements. Key Highlights: 1. Support and management of ERP system users. 2. Responsible for maintaining the integrity of ERP passwords and access permissions. 3. Opportunity to contribute improvement suggestions for company processes. A company specializing in energy and motion solutions is seeking a Support Analyst in Porto Alegre (Sarandi). Motor Mac is a company specializing in motor and equipment solutions, offering maintenance services and parts sales for various types of motors. **Responsibilities:** Respond to ERP users' needs promptly, clearly, and securely. Ensure the integrity of ERP access passwords. Manage ERP users, access levels, and user profiles. Monitor, review, test, and implement ERP version updates. Contribute improvement suggestions for company processes. Previous experience as a Help Desk Analyst, Customer Support Analyst, Technical Support Specialist, or Support Consultant may indicate suitability for some responsibilities of this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * On-site meal allowance * Cafeteria * Fuel allowance * Parking * Transportation voucher * Health insurance * Dental insurance * Life insurance **Additional Information:** * Employment type: Permanent - On-site * Schedule: Full-time * Working hours: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:15 PM to 5:45 PM.