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Customer Success Executive
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil
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Description

**We are restless, innovative, full of ideas, and always ready for action.** Because the challenge of developing the best solutions to boost the business of thousands of companies is also what motivates us to turn our ideas into results, creating great experiences for our people and evolving the tech ecosystem. A GPTW company that takes pride in its people and strives to offer growth journeys, learning opportunities, and values diversity in people and thought. Because it's more than just a job opening. It's a position at Senior.  **LEARN MORE ABOUT THIS OPPORTUNITY:** We are looking for a sales-passionate professional with skills to cultivate solid and effective relationships while delivering tangible value to our customers. Your mission will be to manage an existing customer base and execute strategic sales that drive our company's growth in Rio Grande do Sul. The Customer Success Executive plays a crucial role throughout the entire sales cycle. From identifying opportunities to successfully closing deals, this professional is essential in expanding Senior’s portfolio of solutions. Your team will be integrated into the Senior Porto Alegre Branch, a highly engaged and high-performing group of professionals, including new business executives and customer success executives. Key Responsibilities:* Establish relationships with account clients, understanding their needs and presenting solutions aligned with company goals; * Monitor and accelerate the implementation of contracted solutions, ensuring customer satisfaction; * Conduct periodic visits and client support, keeping them updated on new products and services; * Identify cross-selling and up-selling opportunities, proposing solutions that add value to customers; * Record relevant customer information, interaction history, and plan actions according to identified needs; * Prepare periodic reports on customer portfolio performance, tracking key indicators. **WE ARE LOOKING FOR SOMEONE WHO:*** Holds a completed bachelor's degree, preferably in Business Administration, Marketing, or related fields; * Has experience in consultative software sales; * Possesses knowledge in prospecting techniques, customer service, and customer retention; * Is familiar with CRM tools and data analysis; * Owns a vehicle and has availability for travel. **WHAT CAN STRENGTHEN YOUR APPLICATION:** * Postgraduate degree or MBA in related areas. **Our benefits:*** Medical and dental insurance; * Life insurance. \- PPLR \- Profit and results participation;* Wiipo card with flexible benefits. * Wiipo Club offering exclusive discounts and advantages. \- TotalPass \- Gym and wellness benefit;* Banked hours; * Citizen Company: Extended maternity and paternity leave; * Birth assistance; * PET assistance; * Senior Corporate University; * Career development plan. **Our Senior way of being:** Our culture respects individualities and empowers people through innovation, collaboration, and autonomy. We believe in plurality, as experiences and perspectives are unique, creating opportunities that embrace diversity of people and thought. Because this is how we achieve great results, driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our openings and learn even more about being part of Senior on our careers page: senior.com.br/carreiras **We are more Senior!** We are a Brazilian company recognized as one of the largest developers of management software in the country. With over 35 years of history and offices spread across the country, we take pride in the digital transformation our organization drives for numerous businesses. Beyond Brazil, we have expanded internationally by acquiring a company in Colombia, making us present across Latin America. With one of the most comprehensive portfolios for high performance, the quality of our solutions results from the work of over 3,000 people. Our purpose of "Empowering People and Driving Business" and our passion for technology make us a GPTW. For seven consecutive years, we continue as a Great Place to Work®, with amazing people making Senior an increasingly excellent place to work. And so we continue growing, valuing each journey and showing that Senior's expansion and brand strength come from engaged, fearless people—because driving innovation is part of who we are. Discover more about us at www.senior.com.br or through our social media:

Source:  indeed View original post
João Silva
Indeed · HR

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