**Join the most comprehensive company in Brazil!** Loja Elétrica is a Minas Gerais-based company and a leader in the electrical materials distribution segment. We are seeking a proactive, dynamic Internal Process Analyst with strong verbal and written communication skills, results-oriented mindset, analytical ability, and critical thinking to deliver assertive solutions focused on quality and service delivery. **Your responsibilities will include:** *Monitoring the company’s administrative and operational processes to optimize productivity, reduce costs, and drive continuous improvement.* *Analyzing existing flowcharts across departments; creating flowcharts where none exist.* *Evaluating process steps, considering approval times and other factors that may impact efficiency and operations.* *Developing detailed work instructions—including standards, procedures, records, and forms—to ensure standardization and effectiveness.* *Gathering information, conducting research, visiting departments, and discussing process details with managers until effective implementation is achieved.* *Developing control and verification metrics to measure the effectiveness of implemented processes.* *Implementing redesigned processes by preparing guidance materials for employee training and overseeing initial operations to ensure compliance.* *Conducting corrections and audits of redesigned processes to guarantee achievement of established objectives.* *Providing guidance to employees, clarifying doubts, and updating tracking records as needed.* *Supporting strategic projects by contributing a systemic process perspective.* *Assisting your immediate supervisor with matters inherent to your area of responsibility, identifying and discussing problems and irregularities to support the definition of appropriate procedures and actions.* *Supporting indicator management to collect data serving as tools for driving improvements and supporting management decision-making.* *Orienting new employees on area-specific activities, accompanying them and facilitating their adaptation process.* *Staying updated on technological advancements relevant to your field to enhance professional development and knowledge sharing.* *Safeguarding company assets by requesting maintenance, repair, and/or replacement whenever necessary.* *Maintaining documentation under your responsibility organized and up-to-date per internal procedures and/or quality management requirements.* *Performing other related duties as directed by your immediate supervisor. ***Requirements:*** * *Bachelor’s degree in Business Administration, Production Engineering, or related fields;* * *Advanced Microsoft Office proficiency;* * *Experience with Bizagi or similar BPM tools;* * *Power BI;* ***What we expect:*** * *Ability to communicate effectively across all departments;* * *Experience working with people, business, and strategy;* ***Salary + benefits*** ***We offer:*** *Company-provided meals;* *Transportation allowance;* *SulAmérica Health Insurance Plan;* *SulAmérica Dental Insurance Plan;* *SESC membership;* *Partnerships with educational institutions;* *Special purchase program with discounts on products sold by the company;* *Pharmacy partnership: Drogaria Araújo;* *Life insurance;* *Growth opportunities;* *Corporate University;* *Christmas bonus;* *Birthday gift;* *Wellhub (Gympass);* ***Work Model:*** *4x1 (Hybrid)* *Easy access to the Pampulha region (Belo Horizonte/MG);* ***“We work to promote an inclusive culture focused on equity and valuing diversity.”*** Employment type: Full-time Compensation: Starting at R$4,500.00 per month