Junior Apprentice

Description

Job Summary: We are seeking a professional to provide technical support and infrastructure assistance, helping address requests, resolve hardware/software issues, and support equipment maintenance in a growing and collaborative environment. Key Highlights: 1. Technology company with over 15 years of history and strong growth 2. Environment featuring technical challenges and a light, collaborative atmosphere 3. Recognized as one of the best IT companies to work for **Who Are We?** --------------- We are a corporate technology products company. With over 15 years of history, we are just getting started! We are experiencing robust growth in both domestic and international markets while staying true to our essence: balancing technical challenges with a light and collaborative atmosphere. For three consecutive years, we have been recognized as the best IT company to work for in the country, and for over 10 years, we have ranked among the best companies in Brazil and Latin America. We are thrilled by this recognition, which motivates us to achieve even more. **Want to join our team? Check out what’s required.** ------------------------------------------------------------ * Completed high school; * Interest in infrastructure and technical support areas; * Aptitude and enthusiasm for interacting with customers. **What is not mandatory but could be a differentiator?** ----------------------------------------------------------- * Technical course in Networking or Informatics. **What will you do daily?** ------------------------------------------ * Support the entire workflow for handling infrastructure and technical support requests for SYDLE employees; * Resolve basic hardware and software issues; * Assist with day-to-day operations related to equipment maintenance, installation, and organization; * Contact and support relationships with suppliers. **Interested in SYDLE and this opportunity?** ------------------------------------------------- It would be fantastic to receive your resume and learn about your interest in joining our team! Every submitted resume is reviewed by our HR department, and if yours is selected, we will contact you to invite you to our selection process. So keep an eye on your phone and email—agreed? However, if your resume is not selected for this position, don’t worry! You will automatically be added to our talent pool for future opportunities. **Count on SYDLE!** ---------------------- Our opportunities are open to talented individuals, regardless of race, gender, sexual orientation, disability, social class, or religion. We want to grow together and believe that the more diverse and authentic our team is, the richer our daily experience becomes. Therefore, we adopt a differentiated and attentive approach to this topic throughout our selection processes. If you require any special accommodations during our selection process—or face difficulties covering transportation costs to attend evaluations—please let us know; contact HR when scheduling stages. **Check Out Our Benefits!** ------------------------------ **Individual Needs:** ----------------------------- Each employee has unique needs. Some have large families and wish to include everyone under the health plan, while others already have family coverage through another plan. Some rely on public transportation, while others own cars and value a parking space. Some prefer dining out, while others shop at supermarkets to prepare meals at home… So why impose rigid, one-size-fits-all benefits when people’s needs differ? That’s SYDLE—a human, flexible company, committed to meeting the individual needs of its employees. **Some of Our Options:** ------------------------------ * We offer Unimed or Bradesco health and dental plans, with various options from these providers—you may include your spouse and children; * Since pets are part of the family, we offer exclusive discounts on animal health insurance plans through Dog Life; * We provide a flexible benefits card usable at supermarkets and restaurants. And yes—this benefit continues uninterrupted during vacation, so you can keep eating well; * Transportation allowance, if needed; * Access to "Total Pass": a platform offering discounts and access to various gyms and studios. **Beyond These, We Also Offer:** ----------------------------- * Support for technical courses and certifications; * Personal accident insurance; * No dress code; * Partnerships with restaurants and other services; * Referral bonuses for recommending friends to SYDLE job openings; * A differentiated PR policy; * An integration lounge featuring a gourmet area and a spacious open area where you can relax or work in a different environment; * Complimentary snacks, including fruits, grilled sandwiches, and more; * On-site fitness classes and monthly health blitzes covering diverse topics; * Group activities: Volleyball, Soccer, Boxing, and Guided Meditation are some of the activities you can join; * Enhanced maternity and paternity leave, plus an additional monthly allowance per child; * And, of course, an unparalleled, friendly, and collaborative atmosphere!