Customer Success Executive

Description

Job Summary: A sales-passionate professional focused on cultivating strong relationships, delivering tangible value, and driving company growth in Minas Gerais through strategic sales and customer success. Key Highlights: 1. Strategic sales engagement to drive company growth. 2. Cultivating strong relationships and delivering tangible value to customers. 3. A critical role in the full sales cycle and portfolio acceleration. **We are restless, innovative, full of ideas, and always ready for action.** Because the challenge of developing the best solutions to accelerate thousands of companies’ businesses is also what motivates us to transform our ideas into results—creating outstanding experiences for our people and evolving the tech ecosystem. A GPTW-certified company proud of its people and committed to offering growth journeys, learning opportunities, and appreciation for diversity of people and perspectives. Because it’s more than a job—it’s a Senior job.  **LEARN MORE ABOUT THIS OPPORTUNITY:** We are seeking a sales-passionate professional skilled at cultivating strong and effective client relationships while delivering tangible value to our customers. Your mission will be to manage an existing client base and execute strategic sales that drive our company’s growth in Minas Gerais. The Customer Success Executive plays an essential role across the entire sales cycle—from identifying opportunities to successfully closing negotiations—and is vital to accelerating Senior’s solution portfolio. Your team will be integrated into Senior’s Belo Horizonte branch, a highly engaged, high-performing group comprising professionals including New Business Executives and Customer Success Executives. Key Responsibilities: * Establish relationships with clients in your portfolio, understand their needs, and present solutions aligned with the company’s objectives; * Monitor and expedite implementation of contracted solutions, ensuring customer satisfaction; * Conduct periodic client visits and support, keeping them updated on new products and services; * Identify cross-selling and up-selling opportunities, proposing solutions that add value to customers; * Record relevant client information, interaction history, and plan actions according to identified needs; * Prepare periodic reports on portfolio performance, tracking key indicators. **WE ARE LOOKING FOR SOMEONE WHO:** * Holds a completed bachelor’s degree, preferably in Business Administration, Marketing, or related fields; * Has experience in consultative software sales; * Possesses knowledge of prospecting, customer service, and retention techniques; * Is familiar with CRM tools and data analysis; * Owns a vehicle and is available for travel. **WHAT COULD ENHANCE YOUR APPLICATION:** * Postgraduate degree or MBA in related areas. **Our Benefits:** * Health and dental insurance; * Life insurance. \- PPLR \- Profit and Results Sharing; * Wiipo Card with flexible benefits. * Wiipo Club with exclusive discounts and advantages. \- TotalPass \- Gym and wellness benefit; * Banked hours; * Citizen Company: Extended maternity and paternity leave; * Newborn assistance; * Pet assistance; * Senior Corporate University; * Career development plan. **The Senior Way:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique—offering opportunities inclusive of diverse people and thoughts. This is how we achieve outstanding results that drive our customers’ success, powered by incredible people. These details are specific to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the largest software developers for business management in the country. With over 35 years of history and offices across Brazil, we take pride in the digital transformation our organization delivers to countless businesses. Beyond Brazil, we have expanded internationally through the acquisition of a company in Colombia, making us LATAM. With one of the most comprehensive high-performance portfolios, the quality of our solutions stems from the work of over 3\.000 professionals. Our purpose—"Empowering People and Accelerating Businesses"—and our passion for technology make us a GPTW. For seven consecutive years, we’ve maintained our Great Place to Work® certification, supported by incredible people who make Senior an increasingly outstanding place to work. And so we continue growing—valuing every journey and demonstrating that expansion and Senior’s brand strength come from engaged, fearless people, because driving the new is part of who we are. Discover more about us at www.senior.com.br or through our social media channels: