SENIOR BACK OFFICE ANALYST

Description

Job Summary: Work as an Operational Analyst (Back Office) at Habitus Investimentos, providing administrative and operational support for investment activities and client relationship management. Key Highlights: 1. Grow with the strength and credibility of being an XP partner 2. Administrative and operational support for investment activities 3. Focus on customer service and internal support ? Build your future at Habitus Investimentos! ? Ready for a new challenge in the financial market or to transform your career? At Habitus, you have the opportunity to work as an Operational Analyst (Back Office) and grow with the full strength and credibility of being an XP partner! ? Join us in BH! Be part of something extraordinary! Become Habitus! ?**Back Office Analyst** in **Belo Horizonte\- MG** **Responsibilities** Administrative and operational routines, ensuring necessary support for investment activities and client relationship management, including: Account opening; Control and updating of client registrations; Preparation of spreadsheets and management reports; Operational support to the commercial team; Daily client request handling; Direct coordination with the broker's back office team to ensure accuracy of the branch's operational actions; Operational support for Fixed Income, Investment Funds, Pension Plans, and Equities; Data and internal process analysis to identify trends and improvement opportunities; Problem-solving and handling adverse situations with a focus on effective solutions; Monitoring of customer service quality indicators. **Qualifications** **To qualify for this role, you must have:** * ANCORD certification * Bachelor's degree in Business Administration, International Trade, Economics, or related fields. * Intermediate or advanced English proficiency, with ability to communicate effectively in a corporate environment. * Intermediate or advanced Excel skills, including ability to develop spreadsheets, formulas, and management reports. * Attention to detail, organizational skills, and ability to handle high volumes of information and requests. * Proactive problem-solving attitude and ability to work under pressure. * Excellent interpersonal communication skills, with focus on customer service and internal support. **Preferred Qualifications** * Programming knowledge **Work Environment:** On-site \- Office located in Savassi \- BH