311 Sales Inbound in Rio Grande do Sul lowest at $7200.0+

SEO & LLM Content Optimization Manager64713411929987120

Indeed

SEO & LLM Content Optimization Manager

**About Teramind** Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. With our comprehensive suite of solutions, organizations gain unprecedented visibility into user activities while enhancing security, optimizing productivity, and ensuring compliance. Trusted by Fortune 500 companies and businesses of all sizes across industries, our innovative platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces. Through real\-time monitoring and advanced analytics, we enable businesses to safeguard their most sensitive information while optimizing employee productivity in both in\-office and remote work environments. **Our Core Values** At Teramind, our values drive everything we do. We embrace innovation as a fundamental principle, constantly pushing boundaries to improve our products, streamline processes, and enhance customer experiences. We foster resourcefulness by empowering our team members with the autonomy and confidence to solve problems independently while providing collaborative support when needed. As a globally inclusive organization, we celebrate diversity and create an adaptable work culture where respect and collaboration thrive across our international teams. Above all, we are committed to excellence, delivering the highest quality in every aspect of our work and consistently exceeding expectations in service to our clients and each other. **Position Overview** As search evolves beyond traditional Google rankings and into AI\-driven result sets, we’re looking for a hybrid SEO \+ content architect who understands both classic search and the new world of LLM Optimization (GEO). This role focuses heavily on execution and keeping Teramind’s content fresh. You will shape how Teramind shows up across Google, Bing, Perplexity, ChatGPT, and emerging AI search engines — while also scaling traditional organic traffic, improving conversion rates, and producing best\-in\-class content aligned with cybersecurity and compliance buyers. This is a high\-impact role touching revenue, pipeline, and brand authority. **What You’ll Own \& Deliver** **SEO, LLM, \& Generative Engine Optimization Initiatives*** Execute on Teramind’s global SEO strategy across technical, on\-page, off\-page, and AI\-powered search ecosystems. * Execute on Teramind’s LLM Optimization/GEO roadmap including: * Strengthening co\-occurrence around core cybersecurity, insider threat, DLP, and risk management terms * Ensuring Teramind surfaces accurately in LLM citations and “AI answers” * Conduct deep SERP \+ AI search audits to identify opportunities in Google, Bing AI, Perplexity, ChatGPT Search, etc. * Map content to AI\-era searcher journeys, including BOFU “money prompts” and high\-intent question structures LLMs prefer. **Content Strategy, Production \& Optimization*** Execute a multi\-channel content strategy for SEO, LLM visibility, and demand gen. * Produce and oversee content across landing pages, guides, comparison pages, use case pages, and vertical pages (e.g., healthcare, financial services, government). * Develop SEO\-driven content briefs, information architecture, and entity\-rich outlines for a team of freelance writers. * Refresh, prune, and modernize Teramind’s legacy content to improve recency signals and LLM ingestion. * Partner closely with Product Marketing and Sales to ensure content aligns with ICP\-specific pains (CISO, CIO, Compliance, HR Ops, IT Security). **Who You Are (Qualifications)*** 4\-6\+ years experience in SEO, content strategy, or growth marketing (B2B SaaS required; cybersecurity strongly preferred). * Expertise in: * Technical SEOSemantic \+ entity SEO * Keyword and topic modeling * Content architecture \& briefing * Experience optimizing for AI search engines and understanding how LLMs cite or reference brand entities. * Strong UX \+ content quality sensibility — you know how content should feel for conversions. * Exceptional editing skills for both long\-form and landing page copy. * Proven ability to lead complex cross\-functional projects with developers, designers, product marketers, and demand gen teams. * Comfort with SEO tools: Search Console, GA4, Ahrefs/SEMrush, Screaming Frog, Clearscope/Surfer, Hotjar, etc. **Success in This Role Looks Like*** Teramind shows up consistently in AI search answers, LLM citations, and “recommended tools” lists. * BOFU pages convert at higher velocity through smarter CRO experiments and messaging. * Organic demo pipeline grows quarterly / yearly. Teramind becomes a recognized content authority on insider threat, DLP, employee monitoring, and behavioral analytics. * Our content library becomes cleaner, fresher, more intentional — aligned with LLM\-era best practices. **Benefits** This is a remote job. Work from anywhere! We’ve been thriving as a fully\-remote team since 2014\. To us, remote work means flexibility and having truly diverse, global teams. **Additionally:*** Collaboration with a forward\-thinking team where new ideas come to life, experience is valued, and talent is incubated. * Competitive salary * Career growth opportunities * Flexible paid time off * Laptop reimbursement * Ongoing training and development opportunities **About our recruitment process** We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds. Director\-level roles and above should expect a more thorough process, with multiple rounds of interviews. **All roles require reference and background checks** *Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

State of Rio Grande do Sul, Brazil

Negotiable Salary

Customer Service Agent – Legal Entity64720730974465121

Indeed

Customer Service Agent – Legal Entity

**Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 a.m. to 5:00 p.m., with lunch break. **Level:** Operational **Employment Type:** Permanent – CLT Labor Code We are seeking a professional with a completed or ongoing undergraduate degree in Business Administration, Accounting, Commercial Management, or related fields. Experience in financial institutions, customer service, and/or CPA 10 certification will be considered an advantage! We are more than just a financial choice—and for us, cooperativism is not merely a business model: it is a philosophy of life aimed at transforming the world into a fairer, happier, more balanced place with better opportunities for everyone. #Sicoob #JobOpenings #Opportunity #CustomerServiceAgentLegalEntity As a Customer Service Agent – Legal Entity, you will be responsible for delivering high-quality support and service to cooperative members. Your main duties will include: * Attending to and resolving cooperative members’ inquiries and requests; * Providing information about products and services offered by the cooperative; * Assisting in prospecting new cooperative members; * Staying up to date on industry trends and innovations to deliver consultative and specialized service; * Collaborating with other departments within the cooperative; * Participating in periodic training sessions and meetings to enhance knowledge and skills related to customer service. **Requirements:*** Professional certifications in related areas, such as CPA 10/CPA-20. **Benefits:** Internal marketing initiatives, Length-of-service bonus, Childcare allowance, Education assistance, Language learning assistance, Payroll-deductible loans, Profit-sharing program, Health insurance plan, Dental insurance plan, Private pension plan, Psychotherapy program, Career development programs for internal professionals, Longevity recognition, Life insurance, Regular training sessions, Corporate University, Meal voucher, Food allowance, Transportation allowance

4FP8+VM Vila Flores - RS, Brazil

Negotiable Salary

Indeed

Young Apprentice (210)

Description: What is the work environment like? Magalu is Brazil's largest ecosystem for buying and selling—a digital platform with physical locations and human warmth. We have received numerous awards and, for over 20 years, have consistently ranked among the best companies to work for, according to VocêS/A and Great Place to Work. Join us! Responsibilities of the Opportunity * Assist with administrative tasks and daily sales routines in the store; * Assist with pre-service customer interactions; * Support sales staff in organizing daily promotions; * Assist with the store’s telephone customer service; * Assist with organizing, preparing, and maintaining files; * Support telemarketing activities; * Delight and serve customers through excellent service. Requirements * Be aged between 16 and 19; * Currently enrolled in or have completed high school; * Not currently enrolled in higher education. 2511300202181395394

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Negotiable Salary

Indeed

Inside Sales

**Education:** Undergraduate degree — In progress **PwD (Person with Disability):** No **Employment Type:** CLT (Consolidation of Labor Laws) **Benefits:** Transportation allowance **Job Description:** Position: Inside Sales Responsibilities: Conduct proactive prospecting of new clients, identifying business opportunities through cold calls, emails, LinkedIn, and events. Qualify inbound leads (originating from marketing campaigns) and outbound leads by identifying their needs and pain points prior to handing them over to the account manager. Schedule meetings and product demonstrations with potential clients for the sales team. Maintain the CRM with accurate information regarding leads, opportunities, and interactions. Monitor pipeline, conversion, and response rate metrics to ensure achievement of targets. Collaborate closely with the marketing team and account managers to ensure a cohesive commercial process. Requirements: Technical or undergraduate degree (in progress or completed) in Administration, Commercial Management, Marketing, Engineering, or related fields. Experience in telephone and/or online sales, along with strong research and lead qualification skills. Basic knowledge of CAD/CAE/PLM systems. Proficiency in CRM and Microsoft Office Suite. Working Hours: First shift Salary: To be negotiated Benefits: Meal/food allowance, health insurance Employment Regime: CLT Work Arrangement: Remote work with availability for travel within the state Experience Required: 30 + 60 days (90 days total) 2511280202191774886

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Negotiable Salary

Young apprentice (1061)64598295503491124

Indeed

Young apprentice (1061)

Description: What is the work environment like? Magalu is the largest ecosystem for buying and selling in Brazil, a digital platform, with physical locations and human warmth. We have been recognized with several awards and for over 20 years we've been among the best companies to work for according to VocêS/A and Great Place to Work. Come work with us too! Responsibilities of the Opportunity * Assist in administrative tasks and daily sales routines at the store; * Assist in preliminary customer service; * Support sales staff in organizing daily promotions; * Assist in handling the store's phone calls; * Assist in organizing, creating, and maintaining files; * Support telemarketing activities; * Delight and serve customers through service. Requirements * Be between 16 and 19 years old; * Be currently enrolled in or have already completed high school; * Not be enrolled in higher education. 2511260202401833136

R. Dr. Aristóteles da Rosa, 366 - São Marcos, RS, 95190-000, Brazil

Negotiable Salary

Customer Service Agent - Individual/Corporate64527739378051125

Indeed

Customer Service Agent - Individual/Corporate

**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM with lunch break. **Level:** Operational **Employment Type:** Permanent - CLT labor code We are looking for a professional with completed or ongoing higher education in Business Administration, Accounting, Commercial Management, or related fields. If you have experience in financial institutions, customer service, and/or CPA 10 certification, that will be an advantage! We are more than just a financial choice, and for us, cooperativism is not just a business model: it's a philosophy of life aiming to transform the world into a fairer, happier, balanced place with better opportunities for everyone. #Sicoob #JobOpenings #Opportunity #CustomerServiceAgent As a Customer Service Agent, you will be responsible for providing high-quality support and service to cooperative members. Your main responsibilities will include: * Attending to members and resolving their inquiries and requests; * Providing information about products and services offered by the cooperative; * Assisting in prospecting new cooperative members; * Staying updated on trends and innovations to provide consultative and specialized service; * Collaborating with other departments within the cooperative; * Participating in regular training sessions and meetings to enhance knowledge and skills related to customer service. **Requirements:** Advantages: * Professional certifications in related areas, such as CPA 10/CPA-20. **Benefits:** Internal marketing initiatives, Anniversary bonus, Childcare allowance, Education assistance, Language assistance, Payroll deduction loan, Profit sharing, Health insurance, Dental insurance, Private pension plan, Psychotherapy program, Career development programs for internal professionals, Recognition for tenure, Life insurance, Regular trainings and Corporate University, Meal allowance, Food voucher, Transportation voucher

R. Monsenhor Scalabrini, 1097 - Sala 3 - Centro, Encantado - RS, 95960-000, Brazil

Negotiable Salary

Client Acquisition Specialist64520714678914126

Indeed

Client Acquisition Specialist

**Job Description** **Client acquisition specialist who loves the aesthetics field and has great interest in beauty care, especially longevity and health.** **Responsibilities** * Make outbound calls to potential clients; * Respond to company advertisements and leads with courtesy, agility, and speed; * Present clinic treatments clearly and persuasively; * Schedule visits and trial sessions; * Update the system with contact and follow-up information; * Meet weekly and monthly client acquisition targets; * Strong verbal and written communication skills; * Proficiency in sales and telephone customer service via calls, voice messages, and written messages; * Organized and disciplined in performing routine tasks; * Experience in active telemarketing or sales is a plus; * Stay updated on company products and services, as well as customer service policies; * Comfortable and willing to record videos and promote clinic services on social media; * Ability to work well in a team and collaborate in a dynamic and welcoming environment; * Previous experience in the aesthetics/beauty industry is desirable; * Availability to start immediately. **We Offer** * Above-Market Commission * Bonus for Achieving Targets * Fixed Base Salary * Meal Allowance * Transportation Allowance * Supportive Work Environment * Growth Opportunity * Attendance Bonus * Profit Sharing (PLR) **Requirements** Required education: High school diploma Preferred education: Bachelor's degree in Sales, Commercial Strategies, or Marketing Desired experience: Sales and humanized customer service, telemarketing. Job type: Full-time CLT Compensation: Base salary of R$2,000.00, with potential earnings (through commission based on target achievement) of R$4,000.00 or more, depending on performance and results. Job type: Full-time CLT Compensation: R$2,000.00 - R$4,000.00 per month Benefits: * Partnerships and commercial discounts * Profit sharing * Meal allowance * Transportation allowance

R. Bento Gonçalves, 1523 - Centro, Caxias do Sul - RS, 95020-412, Brazil

R$2,000-4,000/month

Logistics Sales Representative64344451682307127

Indeed

Logistics Sales Representative

Zelh is a fast\-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high\-quality services. We achieve the mission by fostering long\-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for a motivated **Logistics Sales Representative** to join our growing team and help expand our client’s logistics platform. In this role, you’ll focus on building relationships with **trucking fleets, carriers, and CDL schools/drivers**, guiding them through onboarding and helping them benefit from the company’s innovative platform. This is an **outbound\-heavy sales position**, ideal for someone with strong communication skills, a proactive attitude, and experience in **logistics, recruiting, or transportation**. #### **Key Responsibilities:** * Proactively reach out to fleets, carriers, and CDL schools/drivers via **phone, email, and LinkedIn** to onboard them onto the platform. * Build and maintain strong relationships with prospects to drive long\-term partnerships. * Manage and update all outreach activity within the company’s **CRM system**. * Collaborate with the internal Joova team (6 people) to ensure smooth onboarding and lead management. * Meet or exceed weekly and monthly KPIs. #### **Tools \& Support Provided:** * Access to **ZoomInfo** and **Apollo** (for lead generation and outreach). * Pre\-built **leads list** for outreach. * **CRM access** and support from the internal Joova team. #### **Performance Metrics (KPIs):** * 100\+ fleet contacts per week * 10–15 new fleets onboarded per week * 20\+ job posts per week * 25–40 new driver registrations per week * 250\+ calls and 10 demos per week * Strong background in **inside sales, cold calling/outbound calls, or prospecting** (transportation/logistics industry experience preferred). * Previous experience or strong familiarity with **logistics, or transportation** industries. * Excellent communication and relationship\-building skills. * Self\-motivated, goal\-oriented, and comfortable with outbound sales activity. * Strong organizational skills and attention to detail. * Proficiency with CRM systems and outreach tools (ZoomInfo, Apollo, LinkedIn). **Working** **conditions**: * Working schedule: Monday\-Friday, 8:00 AM \- 5:00 PM PST * Competitive Salary in USD * Remote mode of work * 10\+ business days of paid time off * Team building and corporate events * Equipment provided * A supportive team * Remote eligibility Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

State of Rio Grande do Sul, Brazil

Negotiable Salary

Indeed

Receptionist

Renowned company is seeking a candidate to work as a Receptionist in Caxias do Sul. **Requirements** * Experience in the role. Responsibilities: * Answer and efficiently direct phone calls in a courteous manner, ensuring clear and objective communication between clients, suppliers, employees, and other company stakeholders; * Serve as the initial point of contact, conveying professionalism and hospitality in customer service; * Provide support to the reception area whenever necessary. Work Environment: Indoor Benefits: On-site Restaurant: 100% paid by the company Pharmacy Partnership: with payroll deduction discount Partnerships: Sesi dental care and Lauro eyewear stores with payroll deduction discount Fuel Assistance: or transportation voucher Requirements: High School - Completed Remarks on compensation:

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Negotiable Salary

Indeed

Telesales Operator

We are looking for a Telesales Operator to join our team. The professional will be responsible for contacting customers by phone, offering our products, closing sales and ensuring customer satisfaction. It is essential to have persuasive communication skills, negotiation ability and ease in handling objections. We are looking for someone proactive, results-oriented and willing to work as part of a team. Previous experience in telesales will be considered a plus. Apply now and become part of our team! **Responsibilities:** 1\. Make active phone contact with customers. 2\. Present and sell products. 3\. Identify customer needs and offer suitable solutions. 4\. Accurately and thoroughly record customer information in the system. 5\. Follow up with customers to close sales or ensure customer satisfaction. 6\. Achieve company-established sales targets. 7\. Maintain good customer relationships, ensuring customer retention. 8\. Participate in training and development programs offered by the company. **Work Environment:** Innovative work environment with challenges and goals. **Benefits:** Childcare Assistance Profit Sharing Program (PPR) Health Plan Meal Allowance Transportation Voucher **Requirements:** High School Diploma **Compensation Notes:** Not informed

R. Quatorze de Julho, 276 - Centro, Farroupilha - RS, 95180-000, Brazil

Negotiable Salary

Telemarketing Internship643031541738251210

Indeed

Telemarketing Internship

Renowned company is hiring for a Telemarketing Intern position. **Requirements** * Pursuing a bachelor's degree in Administration, Sales Management, Marketing, Advertising or related fields. Responsibilities: * Answer and make calls to customers; * Clarify doubts and record information in the system; * Offer products and services, conducting negotiations; * Resolve requests and forward when necessary; * Meet targets and maintain service quality. Environment: Indoor Benefits: Others: commission Requirements: Higher education \- currently pursuing in the areas of Administration, Sales Management, Marketing, Advertising and Pr Remarks on remuneration:

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Negotiable Salary

Indeed

PHONE ATTENDANT

VA/VR: Between R$100.00 and R$500.00; Health and dental plan: After 12 months; Meal on site; Transportation allowance. Job responsibilities: – Receiving phone/whatsapp calls – Registering customers – Placing orders – Operating delivery order platforms: Ifood, Uber, company website – Maintaining cleanliness, hygiene and organization of the workplace, as well as equipment used – Operating equipment, answering, transferring, registering and completing local phone calls – Showing politeness. Maintaining posture. Expressing oneself clearly. Being organized. Demonstrating kindness – Assisting customers by providing information and general services – Taking care of equipment, reporting defects and requesting repairs – Performing tasks related to the area of activity, using computer equipment and software programs – Performing other compatible tasks required for the function, such as assembling kits of condiments and disposables. Job type: Full-time, Permanent CLT Salary: R$1.800,00 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal allowance * Transportation allowance Education: * Completed Elementary School (Required) Experience: * Telephone customer service (Required) Job type: Full-time, Permanent CLT Salary: R$1.800,00 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal allowance * Transportation allowance Education: * Completed Elementary School (Preferred) Experience: * CUSTOMER SERVICE (Required)

State of Rio Grande do Sul, Brazil

R$1,800/month

Petiskeira Villagio Caxias Counter Attendant642181449474571212

Indeed

Petiskeira Villagio Caxias Counter Attendant

Description: * No prior experience required; * High school diploma (Ensino médio completo); * Flexible availability; * Good interpersonal skills; * Availability to work on a 6x1 shift schedule; * Availability to work on weekends and holidays; * Organized; * Responsible and disciplined; * Clear and objective communication; * Commitment and focus. Main responsibilities of the Counter Attendant include: * Issuing drink, coffee, and dessert orders for customers; * Preparing trays according to order requests; * Preparing juices, teas, and coffee; * Assembling desserts; * Washing, cutting, and portioning fruits; * Restocking beverage refrigerators; * Organizing the work area. 2510190202501402733

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Negotiable Salary

Attendant/Cashier - Garibaldi641505968384021213

Indeed

Attendant/Cashier - Garibaldi

São João Pharmacy Network is the largest pharmacy chain in southern Brazil, with over 1,200 stores present in the states of RS, SC, and PR, employing approximately 23,000 workers, and is currently consolidating its leadership even further through a strong expansion plan in these states. Join our team and build a successful career! In addition to competitive compensation and benefits within our sector, we offer significant professional growth opportunities that only the leading pharmaceutical retail chain in southern Brazil, which is expanding, can provide. Develop and grow with us! **Responsibilities and duties** **Attendant** You will be the first point of contact with our customers, ensuring a **welcoming and humanized service**. Your mission will be to understand their needs and offer **complete solutions**, ranging from pharmaceutical products and services to dermocosmetics, perfumery, nutrition, general merchandise, and convenience items. Maintaining organization and cleanliness of the environment while always complying with health regulations will also be part of your routine, aiming to provide the **best shopping experience**. **Cashier (Financial Operator)** Here, you will be responsible for **operating the store's cash register** with agility and precision, performing opening, cash withdrawals, and closing procedures. In addition to processing and receiving payments, you will also **assist in customer service** and store organization, ensuring every customer leaves satisfied. Your role will be essential in providing the best shopping experience to our customers. **Requirements and qualifications** **Requirements and qualifications:** High school diploma; Flexible availability; Availability to work on weekends and holidays. **Additional information** **Additional information:** Meal allowance (Alelo); Transportation allowance; Unimed health plan; Dental plan; Higher education institution partnerships; Pharmacy partnership; SESC partnership; Wellhub/Gympass; Extended maternity and paternity leave (cidadã company); Newborn kit for maternity or paternity leave; Opportunities for career advancement within the company. The **São João Pharmacy Network** is the largest pharmaceutical retail chain in southern Brazil, the 4th largest in the country, and is further consolidating its leadership through a robust expansion strategy. We have more than 1,200 stores across over 300 municipalities in the three southern states (RS, SC, and PR), with more than 23,000 employees committed to the purpose of caring for people's health. To support this large structure, we have two modern operational centers located in Passo Fundo/RS and Gravataí/RS, ensuring greater agility and efficiency in our logistics and distribution. **Our mission**: To promote health and quality of life, ensuring business growth and sustainability. **Our vision**: To be recognized for our ability to serve, grow, and share, valuing people and sustainably promoting health. **Our values**: Agility, commitment, determination, discipline, teamwork, innovation, resilience, and relentless pursuit of results. Come develop and grow with us! Boost your career at the leading pharmacy network in southern Brazil !!! **\#JoinSaoJoao**

R. Hércules Grossi, 100 - Centro, Garibaldi - RS, 95720-000, Brazil

Negotiable Salary

Pleno Business Consultant 8H l Shopping Villagio Caxias638231765701131214

Indeed

Pleno Business Consultant 8H l Shopping Villagio Caxias

**Vice-Presidency B2C** **Directorate: Southern Region** **Work Location:** Shopping Villagio Caxias An open, transparent work environment that inspires trust and self-development. With this vision in mind, the B2C area seeks to deeply understand our customers' needs and transform them into a unique value proposition. Delighting and retaining customers is what drives us every day! If you love technology, enjoy a dynamic environment and teamwork, your place is with us at Vivo stores! Here, we take pleasure in serving and presenting all the connectivity services Vivo offers so people can fully enjoy life through an enchanting experience. **Responsibilities and duties** **TO SHINE IN THIS ROLE, YOU WILL:** * Welcome and approach customers in the sales floor with friendliness and proactivity. * Deeply understand each customer's needs, offering personalized solutions. * Negotiate and sell with excellence, ensuring the best purchasing experience. * Present services clearly and attractively to all customers. * Conduct scheduled appointments punctually and with attention to detail. * Delight customers with exclusive service focused on retention. * Provide basic technology support, such as backup, email/social media setup, and device-related questions. * Retain and build long-term relationships with loyal customers. * Perform active telemarketing, always focused on results. * Recommend Vivo programs and benefits, adding value to the customer experience. * Encourage the use of digital platforms and assist with downloading and using the Meu Vivo app. * Strictly follow quality and service procedures. * Manage cash responsibly, including collections and closing. * Actively participate in training sessions, both in-person and online, to stay updated. * Understand the market and competition, anticipating trends and opportunities. * Correctly execute document management according to internal processes. * Comply responsibly and ethically with Anatel regulations. * Assist with reception duties when needed, helping issue tickets and organize service flow. * Participate in campaigns, projects, and launches, contributing innovation and energy. **Requirements and qualifications** **WHAT YOU NEED TO MAKE IT HAPPEN:** * Completed high school education – the foundation to start your journey with us. * Commitment to quality and ethics – here, excellence and integrity go hand in hand. * Love for people! If you enjoy working with and for people, this is your place. * Passion for delighting and retaining customers – turning every interaction into a memorable experience. * Willingness to make things happen – energy and attitude to achieve great results. * Resilience – because challenges are part of the path to success. * Being tuned in and connected – staying up-to-date with trends and technologies. * Curiosity and discipline to constantly learn – continuous evolution is our motto. * Customer service experience is a differentiator that can set you apart! **Additional information** **At Vivo, we care for those who make everything happen: you!** * Build your own benefits package your way: meal voucher, food allowance, gym, pharmacy, health insurance, dental plan and much more! * Brand-new cellphone + unlimited plan with the fastest 5G network in Brazil! * Great discounts on Vivo services (TV, internet, apps...). * Annual bonus to recognize your effort. * Private pension plan for future planning. * Support for parents (daycare, school or babysitter). * Freedom to be yourself. Here, style is free! \#ComeAsYouAre * Day off on your birthday * Ready to change the world? We have an amazing volunteering program. * Discounts on courses, colleges and certifications. * Grow with us in Brazil or abroad! \#VivoMyCareer * Take care of yourself with \#VivoWellBeing: nutritionist, psychologist, telemedicine and more! * Diversity is our essence. All people are welcome here! We are a company within the Telefônica Group, a leader in telecommunications in Brazil. We operate with the purpose of **Digitizing to Bring Closer** people, businesses, and society as a whole, building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, putting them in control of their digital lives securely and reliably – all with the quality that only Vivo can offer. To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We have implemented agile methodologies across the organization, seeking to connect with the most innovative and collaborative ways of working. We strive to foster a diverse and inclusive environment that stimulates creativity, generates innovation, and increases engagement. We believe that **diversity** in people, experiences, cultures, behaviors, skills, and attitudes is a differentiator that reflects the society in which we live. We have a solid internal program based on Gender, LGBTI+, Race, PwD, and 50+ pillars to ensure a more inclusive culture and a diverse, representative environment. We are a **technology** company, inspired by diversity and **innovation**, that provides space for everyone, supporting and embracing differences. Currently, **we connect approximately 357.5 million internet and mobile and fixed telephony accesses, as well as pay-TV**. A reference in 4G mobile telephony and ultra-fast fixed broadband, we offer pay-TV with the most HD channels in the market and numerous online applications. We believe that the path to delivering the best customer experience begins with providing a great experience for our employees. **\#ComeToVivo**

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Negotiable Salary