Conduct online sales (B2C), meeting targets and adhering to pricing guidelines; Handle leads via WhatsApp and e\-mail, negotiating and finalizing sales originating from the website, social media, and Ads campaigns; Build and maintain customer relationships throughout the entire purchasing journey; Make strategic calls for cart recovery, customer reactivation, repurchase, and relationship management; Monitor orders until delivery, including support with tracking and shipping; Report customer feedback to the product development department; Receive, register, and track orders on the e\-commerce platform; Update and manage the CRM, optimizing sales funnels; Register sales orders in the ERP system and resolve issues when necessary; Record promotional and institutional videos to support sales strategies; Suggest and assist in promotional campaigns and commercial strategies. Requirements: Ongoing higher education in related fields; Experience in online sales; Basic proficiency in Power BI. Work Environment Our work environment is collaborative, dynamic, and results-oriented. We prioritize open communication and mutual respect, encouraging idea exchange and innovation across all areas. We value diversity and the personal and professional development of our employees, providing an organized, comfortable, and safe workspace. Job type: Full-time CLT Pay: R$2\.000,00 \- R$3\.123,00 per month Benefits: * Childcare assistance * Partnerships and commercial discounts * Profit sharing * Life insurance * Food allowance * Meal voucher * Transportation voucher