Hostess

Description

Job Summary: Customer service professional responsible for welcoming guests, managing the waiting list, and communicating with the team, ensuring a positive first impression of the establishment. Key Highlights: 1. Customer welcome and retention 2. Communication with kitchen and dining room staff 3. Professional representation of the brand **Description and Responsibilities:** **Schedule:** Weekdays **Level:** Professional **Employment Type:** Tenured \- CLT labor code * Welcoming customers; * Managing the waiting list; * Escorting customers to their tables and providing basic information about the establishment and its services. * Answering questions regarding the menu, facilities, and services offered by the establishment; * Serving as the establishment's first point of contact, ensuring a warm reception to foster customer loyalty; * Communication with kitchen and dining room staff. **Requirements:** * Friendliness; courtesy and strong communication skills; * Organization and attention to detail; * Calmness under pressure and ability to resolve conflicts; * Familiarity with the establishment, menu, and services; * Maintaining a polished and professional appearance to represent the brand; * Basic computer skills and, ideally, foreign language proficiency (e.g., English and Spanish) is a plus. **Benefits:** Meal voucher, transportation voucher