Customer Service Agent - Vera-MT

Description

Job Summary: Provide service and assistance to cooperative members, offering financial products and services, and supporting management in prospecting and negotiations to achieve targets. Key Highlights: 1. Direct and telephone assistance to cooperative members, clarifying products and services 2. Supporting management in prospecting cooperative members and negotiating products 3. Opportunity for students of Administration, Accounting, and Economics **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:** Professional **Employment Type:** Permanent – CLT Provide direct or telephone service to cooperative members, assisting\-them with branch processes (e.g., clarifications regarding products and services, their accounts, cash services, registration updates, ATM usage, etc.), as well as offering and clarifying doubts about the products and services provided by the Institution; additionally, support management in prospecting new cooperative members and negotiating products and services, aiming to contribute to overall results and achievement of established targets. **Requirements:*** Currently enrolled in an undergraduate program in Administration, Accounting, Economics, or related fields * Knowledge of the market and financial institutions, cooperatives * Familiarity with financial products and services **ANBIMA certification is a plus!** **We promote social inclusion and value diversity. Therefore, all our positions are open to People with Disabilities (PwD).** **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Internal benefits, Profit-sharing, Private pension, Life insurance, Meal voucher