IT Support Technician

Description

Job Summary: The IT Support Technician ensures the proper functioning of equipment and technology resources by providing agile and high-quality technical support to users, with a focus on efficient resolution of requests. Key Highlights: 1. Agile and high-quality technical support 2. Focus on efficient resolution of requests 3. Availability for external travel between stores As an **IT Support Technician**, your responsibility will be to provide technical support to end users, ensuring the proper operation of equipment and technology resources specified in the service catalog, guaranteeing responsiveness, service quality, and operational continuity. We seek an organized, proactive professional with strong interpersonal skills, capable of working in an on-site and dynamic environment, **with availability for external travel between stores**, while maintaining focus on efficient resolution of requests. **Requirements:** * Technical education in IT or related fields; * Experience or exposure to end-user technical support; * Availability for on-site work from Monday to Saturday, during scheduled hours; * Brazilian National Driver's License, categories AB. Minimum Education Level: Technical Course Driver's License: A, B * HEALTH INSURANCE * PARTNERSHIP PROGRAMS * TRANSPORTATION ALLOWANCE * ON-SITE MEALS * DENTAL PLAN * IFOOD BENEFITS * TOTAL PASS