Description
Job Summary:
Professional responsible for planning, delivering, and evaluating technical and behavioral training programs, ensuring effectiveness and alignment with organizational objectives.
Key Highlights:
1. Leading BPO company with a people-oriented culture
2. Focus on continuous development and excellence in results
3. Real opportunities for professional growth
Our client, **Konecta**, is a large-scale company and a reference in the **BPO** segment, recognized for its people-oriented culture, continuous development, and excellence in results.
With strong investment in training, innovation, and internal growth, Konecta believes talent development is one of the key pillars for high team performance.
**Responsibilities**
Prepare and deliver technical and behavioral training
Develop instructional materials and practical activities
Assess employees' learning and performance needs
Monitor training metrics and propose continuous improvements
Align employee development with organizational objectives
Ensure training programs are effective, dynamic, and tailored to the target audience
Requirements:
**Prerequisites**
Currently pursuing or completed undergraduate degree
Experience in training
**Behavioral Profile**
Strong communication, leadership, and organizational skills
Ability to adapt content according to audience profile
Proactivity, analytical mindset, and results orientation
Problem-solving ability and capacity to thrive in dynamic environments
Benefits **What Konecta Offers:**
Market-competitive salary
Transportation allowance
Meal voucher
Medical and dental plans
Life insurance
Childcare allowance (for children up to 24 months)
Discounts with universities and educational institutions
Real opportunities for professional growth and development
TotalPass
Bullla Card
SESC membership
Discounts at amusement parks