RECEPTIONIST

Description

Job Summary: The professional will be responsible for in-person customer service, call screening, administrative support, and access control to ensure environmental security. Key Highlights: 1. Collaborative work environment 2. Professional recognition and continuous development 3. Opportunity at a company with history and purpose **ABOUT CONFIANÇA TURISMO** Founded in January 1971 in Cuiabá (MT), Confiança Turismo is one of the country's most traditional travel agencies, maintaining its headquarters in the capital of Mato Grosso. With over five decades of operation, the company has established itself as a reference in comprehensive solutions for leisure, corporate, and inbound tourism. Confiança Turismo pioneered ecotourism promotion in the Central-West region, bringing Brazilian and international visitors to the Pantanal since the early years of this segment. Its journey began with airline ticket sales and tourism services, evolving over the years to become an airline ticket consolidator for travel agencies. Today, the group serves more than 1.800 travel agencies across Brazil. Recognized as one of the leading companies in the sector in the Central-West region, Confiança Turismo maintains family management, combining tradition, credibility, and innovation. The company offers a collaborative work environment focused on professional recognition and continuous development of its employees. Confiança Turismo is experiencing constant growth and seeks professionals who are committed, ethical, and passionate about the tourism industry. We value individuals who believe in excellence in customer service, pursue continuous learning, and wish to build a solid career within a company with history, purpose, and a forward-looking vision. The professional will be responsible for in-person visitor reception and directing them to the appropriate departments; answering, screening, and forwarding telephone calls; supporting organizational administrative routines; organizing institutional schedules and appointments; receiving and distributing mail and deliveries; and controlling personnel access to ensure environmental security. **REQUIREMENTS** Completed high school education or currently pursuing higher education; Basic Microsoft Office proficiency; Customer service experience. **DESIRED PROFILE** We seek a communicative professional with strong interpersonal skills and ease in using technology. **WHAT WE OFFER** Meal allowance, transportation allowance, health and dental insurance, life insurance, SESC benefits, birthday day off, Well-being Program (physiotherapy support and workplace gymnastics), and Wellhub. **Work Location and Schedule:** On-site work, from 8:00 AM to 6:00 PM, plus alternate Saturdays from 8:00 AM to 12:00 PM — **Cuiabá-MT**.