Description
Job Summary:
Provide courteous and welcoming customer service, conduct interviews, prepare customized quotations, and drive sales with a focus on contract closing.
Key Highlights:
1. Welcoming and personalized customer service
2. Focus on sales and contract closing
3. Lead management and customer re-engagement
• Greet customers before their dental evaluation, offering courteous and welcoming service;
• Conduct patient interviews via the system to profile customers and understand their needs;
• Prepare customized quotations after the dental evaluation;
• Drive the sales process with a focus on contract closing;
• Receive, qualify, and handle leads from various channels;
• Convert leads into appointments and sales;
• Re-engage existing customers to encourage their return to the clinic;
• Formalize sales by preparing and issuing contracts;
• Collect customer signatures on contracts to ensure formal acceptance of the proposal.
Position: Commercial Assistant
Employment Type: CLT (Permanent)
Professional Area: Commercial Administration/Sales
Working Hours:
Number of Openings: 1
Benefits: Transportation allowance.
Salary + performance-based commission.
Requirements: • Completed high school education (currently pursuing higher education is a plus);
* Prior experience in commercial roles, preferably in healthcare or dental clinics;
* Strong communication, persuasion, and negotiation skills;
* Familiarity with CRM systems and digital tools;
* Proactive, organized, results-oriented profile with a commitment to excellence in customer service.
• Completed high school education (currently pursuing higher education is a plus);
• Prior experience in commercial roles, preferably in healthcare or dental clinics;
• Strong communication, persuasion, and negotiation skills;
• Familiarity with CRM systems and digital tools;
• Proactive, organized, results-oriented profile with a commitment to excellence in customer service.