Intern - IT

**Job description:** **Technical Support (Help Desk):** First-level support to resolve inquiries, reset passwords, configure printers, and troubles
- Technical support
- Infrastructure and networks
- Database management

Job Summary: Professional responsible for managing servers, systems, and IT infrastructure, providing technical support, project planning and supervision, and participating in strategic meetings. Key Highlights: 1. Complete management of IT infrastructure and user support. 2. Participation in IT project planning and supervision. 3. Strategic involvement in meetings with suppliers and clients. **Description and Responsibilities:** **Schedule:** To be agreed upon **Level:** Not specified **Employment Type:** Permanent – CLT * Manage servers (ERP, Firewall, File Server) and periodically review their operation to prevent potential instabilities. * Monitor and administer company system usage by users. * Provide on-site and remote user support as needed. * Assist with configurations, parameterizations, report generation, and creation of internal rules. * Procure and maintain IT equipment—including computers, printers, and peripherals—according to company operational needs. * Manage maintenance of the company’s network infrastructure, cabling, and network devices to ensure secure and uninterrupted information flow. * Assist with automation configurations in industrial departments. * Participate in meetings with suppliers, clients, and users for planning, incident resolution, and addressing production-related system and application demands. * Plan and supervise projects (e.g., updates, hardware/software installations). * Attend management meetings to present departmental results. * Perform other duties related to the position, as determined by the supervisor. **Requirements:** * Technical or Higher Education degree in Information Technology * Experience in the role * Strong communication skills, good organization, and proactivity * Flexible availability Location: Cuiabá / Industrial District **Benefits:** Education allowance, Pharmacy benefit plan, Profit-sharing program (PPR), Career development plan, Health insurance, On-site meals, Life insurance, Meal voucher
João Silva
Indeed · HR