We are looking for a **Field Services Operator** to carry out "Service Orders" (SO) on-site, including installation, repair, address change, and other services, in accordance with the company's defined operational procedures. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Drive the company vehicle when required; * Perform other related duties as needed by the department and leadership direction; * Maintain the vehicle in compliance with processes defined by the Fleet Management department, ensuring its proper operation; * Carry out workplace safety procedures, such as JSA – Job Safety Analysis and use of PPEs, in accordance with current legislation; * Execute field service orders, including installation, repair, address change, and other services, in accordance with the company's defined operational procedures; make referrals for additional or new sales; * Safeguard and be accountable for the conservation, maintenance, proper use, and custody of resources provided by the company, and inspect the work environment after service execution, ensuring its organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Geographic knowledge of the city; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * 6 months’ experience in the telecommunications sector; * Availability for travel; * Knowledge of access transmission technologies and media – twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical work environment — in other words, you are the protagonist of your career!; * Meals (Headquarters via cafeteria and Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across the entire Northeast region, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in the city of Pereiro, in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to Brazil’s digital transformation.