IT Assistant

Description

Job Summary: An IT Assistant manages hardware inventory, trains users, resolves software issues, assembles equipment, and ensures data security. Key Highlights: 1. Hardware management and inventory 2. User support and application training 3. Equipment maintenance and data security The responsibilities of an **Information Technology (IT) Assistant** include preparing hardware inventory, tracking purchase invoices, maintenance contracts, and warranty periods; training users on available applications and providing troubleshooting support; contacting software vendors to resolve issues related to purchased applications; assembling equipment and deploying systems used by service units, including user training; participating in the analysis of new software and the procurement process for application software; developing small programs to improve user-support interface; performing equipment maintenance and preservation; conducting backups and other data security procedures; and creating and implementing access restriction and network usage procedures.