Sales Assistant

Description

Job Summary: The employee will be responsible for developing student recruitment and retention initiatives, delivering consultative support and overseeing the academic journey with a focus on excellence and engagement. Key Highlights: 1. Consultative support and comprehensive student follow-up 2. Focus on student experience, engagement, and retention 3. Development of commercial initiatives for lead generation and conversion The employee will be responsible for developing initiatives to recruit new students, delivering consultative support throughout the enrollment process, and accompanying students throughout their academic journey. Work with a focus on service excellence, student experience, engagement, retention, and loyalty, contributing to the institution's sustainable growth and achievement of commercial and academic goals. Main Responsibilities Prospect new students through various service and relationship channels. Deliver consultative support, identifying candidates' needs and presenting the institution's courses, delivery modalities, benefits, and differentiators. Manage the enrollment process, ensuring agility, quality, and service excellence. Develop commercial initiatives for lead generation, conversion, and opportunity recovery. Accompany students from enrollment onward, promoting a welcoming integration and guiding them through their initial steps at the institution. Conduct orientation activities and support new students' adaptation. Maintain active contact with students, strengthening relationships and encouraging academic engagement. Identify signs of dissatisfaction or dropout risk, acting preventively to promote student retention. Requirements Completed high school (higher education in progress or completed is desirable). Experience in customer service, relationship management, consultative sales, or commercial areas. Computer literacy and proficiency in Microsoft Office. Desirable experience in educational institutions or educational service delivery. Competencies Excellent verbal and written communication. Commercial profile focused on relationship building. Empathy and receptiveness. Proactivity and initiative. Organization and time management. Negotiation and persuasion skills. Employment Type CLT — 44 hours per week \- 8 hours per day Monday through Friday, 10:00 AM to 7:00 PM Saturdays, 9:00 AM to 1:00 PM Benefits: Transportation allowance. 80% tuition scholarship. Education assistance up to R$ 100.00\. Meal allowance of R$ 180.00 Birthday day off is a corporate benefit granting one paid day off during the month or on the date of your birthday. The Gympass (now called Wellhub) is a corporate health and wellness benefit. It provides employees access to thousands of gyms, studios, personal trainers, and meditation, nutrition, and therapy apps via a single monthly subscription. Salary: R$1\.740,00 \- R$2\.043,33 per month Benefits: * Education assistance * Corporate partnerships and commercial discounts * Free parking * Transportation allowance Work Location: On-site