Description
Job Summary:
Inbound Manager responsible for overseeing the entire inbound flow, ensuring inventory accuracy and system integrity, optimizing performance indicators, and leading operational teams.
Key Highlights:
1. Inbound flow management and inventory accuracy
2. Performance indicator monitoring and optimization
3. Operational team leadership and development
**About the Company:**
Omniteca is a group with over 15 brands in its portfolio. Focused on creating innovative, affordable, and high-quality products that simplify people's daily lives. We operate across diverse segments including home, technology, pets, sports, and home décor.
This position belongs to the **Business Unit** Omni**decor**, one of the first online brands in the construction segment. Here, we combine design, practicality, and style to transform spaces into more welcoming and functional environments. With a focus on sanitary ware and faucets, it represents brands such as **Pingoo.casa** and **Loft7**
**About the Position:**
**Key Responsibilities:**
* Manage the entire inbound flow: scheduling, dock operations, receiving, physical and fiscal verification, put-away, and stock release.
* Ensure inventory accuracy and system integrity (WMS/ERP).
* Monitor and optimize KPIs such as receiving SLA, productivity per employee, discrepancies, damages, lead time, and cost per unit received.
* Adjust operational capacity according to seasonality (e.g., campaign peaks and Black Friday).
* Lead, develop, and evaluate operational teams.
* Interface with carriers, tax department, planning, and commercial areas.
* Implement continuous improvement initiatives (Lean, Kaizen, 5S).
* Ensure compliance with safety regulations, internal policies, and compliance requirements.
* Develop action plans to reduce errors and increase efficiency.
**Requirements:**
* Solid experience in inbound operations within medium-to-large distribution centers.
* Experience in e-commerce or omnichannel operations.
* Experience with WMS and ERP integration (Totvs).
* Analytical capability and data-driven decision-making orientation.
* Proven experience managing people and operational teams.
* Knowledge of inventory control and fiscal receiving processes.
* Completed undergraduate degree (Logistics, Business Administration, Engineering, or related fields).
**Preferred Qualifications:**
* Experience managing operations with over 2,000 SKUs.
* Experience in marketplace fulfillment operations (Mercado Livre, Amazon, etc.).
* Lean, Six Sigma, or other continuous improvement certifications.
* Experience with logistics process automation and operations (AI, Power Automation, sorters, conveyors, RFID, handheld scanners).
* Participation in distribution center expansion or implementation projects.
* Basic or intermediate English proficiency.
**Omnibenefits:**
* **Meal Voucher (VR):** Flexible spending on quality meals every day, with freedom to choose where to eat — whether at your favorite restaurant or at the grocery store to prepare something special.
* **Health Insurance Plan:** Take care of your health with a modern, digital, and high-quality plan, extended to your loved ones.
* **Dental Insurance Plan:** Protect your smile (and your family’s) with an extensive network of providers.
* **Mobility Allowance:** A benefit designed to support your daily commute.
️* ️ **Totalpass:** Maintain your physical health with access to gyms, studios, and online classes.
* + ️ **Sesc Partnership:** Enjoy cultural, sports, and leisure activities suited to all tastes.
* **Birthday Day Off:** In your birth month, you receive one paid day off to celebrate your way. Enjoy!
* **Bonus Policy:** We recognize your dedication through a bonus policy aligned with business results.
* **Life Insurance:** Protection and peace of mind for you and your family at all times.
* **Pharmacy Benefit:** Special discounts to facilitate access to your medications.
* **Education Assistance:** Support for your professional and personal growth, encouraging lifelong learning.
**Here, everyone is welcome! We value a diverse and inclusive environment where every individual can truly be themselves.**