Laundry Assistant

Description

Job Summary: A professional responsible for executing all stages of washing and finishing linens, guest clothing, and uniforms, adhering to quality standards. Key Highlights: 1. Focus on operating professional laundry machinery and performing finishing tasks. 2. Maintain organization and quality throughout laundry processes. 3. Ensure customer service and timely delivery of garments and uniforms. Bourbon Hospitalidade, one of the leading companies in the hospitality industry, is seeking a Laundry Assistant for Bourbon Resort Atibaia, located in Atibaia \- SP. This professional will be responsible for executing all stages of washing and finishing linens, guest clothing, and uniforms sent to the laundry, performing work within established quality standards, complying with internal and external regulations and procedures, as well as adhering to general and human resources policies of Bourbon Hospitalidade. RESPONSIBILITIES: * Operate professional washer/dryer machines. * Maintain cleanliness of all machines using appropriate and department-approved cleaning products to prevent damage to linens, clothing, and uniforms and ensure proper equipment longevity. * Sort, wash, dry, iron, and deliver guest clothing to hotel rooms. * Sort soiled linens collected from guest rooms. * Collect uniforms from the linen room, gather them, and transport them to the laundry for washing and drying. * Perform finishing tasks, including folding bath towels, face towels, floor towels, and pool towels. * Operate calendering machines for ironing sheets, pillowcases, and A\&B linens. * Provide service and deliver uniforms to staff members. * Execute washing and finishing processes according to fabric-specific requirements, machine specifications, degree of soiling, and detergent usage. * Restock linens in housekeeping carts. * Wash carpets and curtains. * Weigh and sort quantities of linens and uniforms for washing, respecting fabric type, color, and level of soiling per garment, following laundry-defined standards to prevent damage and operational issues. * Keep the laundry area consistently clean and organized, arranging items to maintain an orderly workplace. * Assume responsibility for quality control, storage, and circulation of all garments produced in the department. * Label each guest garment prior to washing to identify its origin. * Respect fabric characteristics and processing requirements of items delivered by guests or instructions provided by them, ensuring tasks are performed safely and in accordance with quality standards. * Perform other duties related to this position. REQUIREMENTS: * Garment washing experience * Handling of laundry machinery and equipment * Customer focus * Interpersonal skills and team orientation * Sense of urgency SCHEDULE: To be determined. ADDITIONAL ASSETS: * Experience in the hospitality industry * Hands-on experience handling and operating laundry machinery BENEFITS: * Medical and dental assistance * Life insurance * On-site meal allowance * Uniforms * Transportation allowance and/or shuttle service * Wellhub (GymPass) * Pharmacy card * Attendance bonus CARE THAT ONLY BOURBON PROVIDES YOU: * 50% discount on accommodation at Bourbon hotels and resorts (excluding franchises); * Employee support program offering legal, financial, nutritional, social, and psychological assistance; * Day off on your birthday; * Themed parties; * Special celebrations for holidays and commemorations; * Salary advance; * Bourbon Academy featuring over 150 courses for technical and behavioral development; * 30% discount at Bourbon network restaurants (excluding franchises); * Christmas basket. All our job openings are open to candidates with disabilities (PcD). Minimum Education Level: Elementary School (1st grade)