Cumin

Description

Job Summary: A professional to assist in guest service and support waiters and waitresses, organizing restaurants and maintaining quality and excellence standards. Key Highlights: 1. Assist in guest service and support waiters and waitresses 2. Organize and maintain restaurants to a high standard of excellence 3. Customer focus and strong communication skills Bourbon Gastronomia is seeking a Cumin (Waiter Assistant) to join the team at Bourbon Resort Atibaia, located in the city of Atibaia \- SP. Join the team that values excellence in service, offering menus from the world's most renowned cuisines. This professional will be responsible for assisting waiters and waitresses and performing restaurant organization tasks according to established quality standards, complying with internal and external regulations, procedures, and general and human resources policies of Bourbon Hospitality. RESPONSIBILITIES: * Assist in cleaning and organizing bar and restaurant sales points, as per company standards. * Arrange the dining room layout, positioning all materials to maintain the environment in perfect condition and organized for guest reception. * Respond to Guest Service requests by preparing trays as specified and delivering them to guest rooms. * Polish tableware and cutlery using specific cleaning products to ensure items remain clean and polished. * Deliver complimentary items to guest rooms upon request. * Collect and transport all soiled linens to the laundry for washing and drying. * Remove and collect soiled tableware for cleaning and proper maintenance. * Set up buffets and tables according to company standards. * Check stock levels and organization of beverages in refrigerators, wine cellars, and bars, following company-established methods. * Close accounts and forward them to the designated cashier. * Process billing, verify details, and deliver the bill to guests for payment or signature, as applicable. * Serve dishes and beverages to guests, transporting, presenting, and placing them appropriately on plates and in glasses. * Assist in conducting weekly and monthly inventories within the assigned area. * Organize waste disposal from bar and restaurant sales points, in compliance with national recycling regulations. * Organize the Room Service area, removing and restocking items systematically to facilitate inventory control, replenishment, and usage by coworkers. * Complete the Room Service control spreadsheet after each order request to maintain an activity history. * Perform other related duties. REQUIREMENTS: * Customer service techniques. * Customer focus. * Strong communication skills. ADDITIONAL ASSETS: * Experience in hospitality. * Experience in corporate events. BENEFITS: * Medical and dental assistance. * Life insurance. * On-site meals. * Uniforms. * Transportation allowance and/or shuttle service. * Wellhub (GymPass). * Pharmacy card. * Attendance bonus. EXCLUSIVE CARE THAT ONLY BOURBON OFFERS YOU: * 50% discount on accommodation at network hotels and resorts (excluding franchises); * Employee support program offering legal, financial, nutritional, social, and psychological assistance; * Day off on your birthday; * Themed parties; * Special celebrations for holidays and commemorative dates; * Salary advance; * Bourbon Academy featuring over 150 courses for technical and behavioral development; * 30% discount at Bourbon network restaurants (excluding franchises); * Christmas basket. All our positions are open to candidates with disabilities (PcD). Minimum Education: Elementary School (1st level)