Job Summary: The professional will carry out administrative/operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Carry out administrative and operational credit department processes 2. Conduct credit analysis and customer collections 3. Provide customer service to clarify inquiries **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In line with our core values—work ethic, transparency, simplicity, ethics, developing people, and courageous energy—we seek professionals interested in becoming part of one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Carry out administrative/operational credit department processes, such as: customer credit analysis according to predefined procedures, updating customer records, and consulting credit protection agencies. Perform collections from delinquent customers. Provide customer service to clarify inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Requirements that increase your chances of being selected:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer skills; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnerships offering exclusive discounts on various services and products. Diversity & Inclusion We strive to seriously promote and build Diversity & Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None