Description: * Bachelor's degree in logistics or related fields; * Advanced Excel skills; * Experience in client delivery management; * Analytical mindset with focus on process improvements; * Knowledge of scheduling processes, logistics, and coordination with carriers Responsible for carrying out logistical scheduling, performing analyses to determine the best transportation alternatives, planning material requirements, and fulfilling internal department routines. Responsible for managing customer delivery schedules by reviewing orders, delivery deadlines, and aligning them with available logistical capacity and resources. * Monitor daily deliveries, contacting carriers and key clients; * Schedule deliveries to key customers; * Prevent no-show incidents or returns by proactively collaborating with Sales, Finance, and carrier teams; * Act as the technical spokesperson and primary contact for clients regarding accurate delivery specifications; * Participate in monthly performance review meetings with clients or carriers; * Monitor carriers' technical performance and provide monthly performance reports using key performance indicators. 2509170202251755946