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Indeed
Customer Service Representative
**Location:** Poços de Caldas, MG **Format:** Hybrid **Working Hours:** Monday to Friday, from 11:40 AM to 6:00 PM, with occasional Saturday shifts. **About Sandbox Group** Sandbox is a global group headquartered in London, operating a network of learning-focused businesses, with offices in London, New York, São Paulo, and Bilbao. At Sandbox, we strive to build, gather, nurture, and support the growth of a diverse family of brands and services alongside like-minded partners, entrepreneurs, and operators — where the whole is greater than the sum of its parts. All of this with one single goal: fun and engaging learning. **Our Mission:** To inspire and empower lifelong learning through fun and immersive experiences, driving a global movement where innovative edutainment enriches lives, fosters connections, and shapes a brighter future for people of all ages. **Our Values:** * Excellence as the standard * Continuous learning * Collaboration as the engine * Diversity as strength **About the Role** We are looking for an outstanding Customer Service Representative to join our team! If you love delighting customers, are passionate about delivering the best possible experience, and believe in the power of reading to transform lives, this role is for you! As a Customer Service Representative for **Leiturinha**, you will serve as the bridge between our subscribers and the enchanting world of books, ensuring efficient, empathetic, and solution-oriented support. ✨ Join us in spreading knowledge and making a difference! **Your Day-to-Day Responsibilities** * Handle customer support and retention activities across all company contact channels; * Triage incoming requests from our users; * Deliver an exceptional experience to our users; * Regularly report feedback to leadership, including suggestions and data-driven insights for improving internal processes and products. **Qualifications** * Knowledge of customer service techniques; * Completed high school education; * Strong communication skills; * Sales and persuasive argumentation skills; * Proficiency in reading, writing, and text comprehension; * Ability to quickly learn technological systems (customer service and call center platforms). **What We Offer** * A collaborative and innovative environment with real opportunities for professional development. * A culture that values diversity, autonomy, and continuous learning. * The chance to contribute to projects that directly impact the experience of thousands of families. * Meal/Voucher Allowance: R$924/month * Health Insurance * Dental Insurance * Childcare Assistance * School Supplies Allowance * Wellhub * Life Insurance * Leiturinha Subscription Sandbox Group values diversity. We celebrate different perspectives and are committed to building an inclusive environment for all employees.
Praça Cel. Agostinho Junqueira, 67 - Região Urbana Homogênea XV, Poços de Caldas - MG, 37701-017, Brazil
R$924/month
Indeed
Part-Time Security Guard
A Security, a leader in human resources management with 46 years of history in the market, is seeking talented individuals to join our operational team. With over 8,000 employees nationwide and operations in more than 900 municipalities, we offer you a unique opportunity to make a difference in an environment that values ethics, professionalism, and security. Join our team and contribute to building a safer and more promising future. Apply now and become part of our mission of excellence! **Responsibilities:** * Conduct security surveillance at assigned facilities, patrolling premises and monitoring the entry and exit of people or goods to prevent thefts, acts of violence, and other breaches of order and security. Patrol the area under your responsibility attentively to identify any anomalies in service routines or environmental conditions. **Requirements:** * Valid security guard training course certification and up-to-date refresher training; * Availability to work part-time. **Work Schedule:** * 5x2 (Monday to Friday), 11:00 AM–1:00 PM — lunch break included **Salary:** * R$10.89 per hour worked + 30% hazard pay **Benefits:** * Transportation allowance; * Meal voucher or food allowance of R$26.77 per workday; * Monthly food basket worth R$202.67; * Health insurance plan. Minimum Education Level: Elementary School (1st stage) Preferred Qualifications: * Security Guard, Extracurricular / Vocational Training Course * Health insurance * Food basket * Transportation allowance * Food allowance
Praça Cel. Agostinho Junqueira, 67 - Região Urbana Homogênea XV, Poços de Caldas - MG, 37701-017, Brazil
R$10/hour
Indeed
Customer Service Representative
**Location:** Poços de Caldas, MG **Work format:** Hybrid **Working hours:** Monday to Friday, from 11:40 AM to 6:00 PM, with occasional Saturday shifts. **About Sandbox Group** Sandbox is a global group headquartered in London, operating a network of learning-focused businesses, with offices in London, New York, São Paulo, and Bilbao. At Sandbox, we strive to build, gather, nurture, and support the growth of a diverse family of brands and services alongside like-minded partners, entrepreneurs, and operators — where the whole is greater than the sum of its parts. All of this with one singular goal: fun and engaging learning. **Our mission:** To inspire and empower lifelong learning through fun and immersive experiences, driving a global movement where innovative edutainment enriches lives, fosters connections, and shapes a brighter future for people of all ages. **Our values:** * Excellence as the standard * Continuous learning * Collaboration as the engine * Diversity as a strength **About the role** We are looking for an exceptional Customer Service Representative to join our team! If you love delighting customers, are passionate about delivering outstanding experiences, and believe in the power of reading to transform lives, this role is for you! As a Customer Service Representative at **Leiturinha**, you will serve as the bridge between our subscribers and the enchanting world of books, ensuring efficient, welcoming, and solution-oriented support. ✨ Join us in spreading knowledge and making a difference! **Your day-to-day responsibilities** * Handle customer support and retention across all company contact channels; * Triage incoming requests from our users; * Deliver an excellent experience to our users; * Regularly report feedback to leadership, including suggestions and data-driven insights for improving internal processes and products. **Qualifications** * Knowledge of customer service techniques; * Completed high school education; * Strong communication skills; * Sales and persuasive argumentation skills; * Proficiency in reading, writing, and text comprehension; * Ability to quickly learn technological systems (e.g., customer service and call center platforms). **What we offer** * A collaborative and innovative environment with real opportunities for professional development. * A culture that values diversity, autonomy, and continuous learning. * The chance to contribute to projects that directly impact the experience of thousands of families. * Meal/food allowance: R$924/month * Health insurance * Dental insurance * Remote work allowance * Childcare allowance * School supplies allowance * Wellhub * Life insurance * Leiturinha subscription Sandbox Group values diversity. We celebrate different perspectives and are committed to fostering an inclusive environment for all employees.
Praça Cel. Agostinho Junqueira, 67 - Região Urbana Homogênea XV, Poços de Caldas - MG, 37701-017, Brazil
R$924/month
Indeed
MONTREAL MODA E CASA - POÇOS DE CALDAS/MG STORE
* ***Working hours: 11:00 AM to 7:20 PM*** * ***Monday to Saturday*** * ***Availability to work on Sundays*** * ***Salary: $1,630*** * ***Meal voucher: $300*** * ***Attendance bonus: $150*** * ***+ Performance-based incentives*** **CUSTOMER ADVISOR II – (CASHIER AND CREDIT SALES)** Responsibilities Organize the department, arrange display windows, shelves, clothing racks, etc., sorting and organizing products by size and model for better identification, organization, and ease of product retrieval—aligned with the planogram—to enhance the physical space and reduce customer service time. Handle merchandise movement between stock and store (or vice versa), ensuring optimal product placement for display. Monitor customer behavior, providing support and product information as needed; locate requested sizes or items from stock if unavailable on the sales floor. Provide assisted sales, accompanying and observing customers during product selection and offering assistance when difficulties arise. Sell financial products such as credit cards and insurance, explaining features to customers, offering card applications and registration, and facilitating credit access for purchases. Operate the cash register: perform opening procedures—including reading the X-report, verifying prior balance, and completing all required opening and closing steps—check and manage office supplies, and ensure all electronic devices, fiscal printer rolls, clips, packaging materials, and other essentials are in perfect working condition and available in sufficient quantity for daily operations. Process product exchanges, correctly updating the system to track incoming and outgoing merchandise, inspecting returned items, and executing necessary procedures to return items to saleable inventory. Master company products through end-to-end tracking—from arrival to departure at the store—to deliver high-quality service and customer satisfaction. Develop communication skills and the ability to handle challenging situations. Comply with all applicable rules, procedures, internal regulations, and current legislation. Perform other duties inherent to the position or assigned at the discretion of the immediate supervisor, provided they align with the employee’s qualifications, knowledge, and experience. **CREDIT CARD PROMOTER** Responsibilities Proactively approach and engage customers to promote and activate credit cards, supporting achievement of performance targets and business results. Organize the department, arrange display windows, shelves, clothing racks, etc., sorting and organizing products by size and model for better identification, organization, and ease of product retrieval—aligned with the planogram—to enhance the physical space and reduce customer service time. Handle merchandise movement between stock and store (or vice versa), ensuring optimal product placement for display. Master company products through end-to-end tracking—from arrival to departure at the store—to deliver high-quality service and customer satisfaction. Comply with all applicable rules, procedures, internal regulations, and current legislation. Perform other duties inherent to the position or assigned at the discretion of the immediate supervisor, provided they align with the employee’s qualifications, knowledge, and experience. Proactively approach customers and clearly explain the benefits and terms of the credit card. Collect required documentation and ensure all forms are accurately completed. Provide detailed information regarding the card’s terms and conditions and address customer inquiries. Monitor application approval processes and ensure customers are satisfied with the service provided. Employment type: Full-time CLT contract Compensation: Starting at R$1,500.00 per month Benefits: * Company mobile phone * Food allowance * Meal voucher * Transportation voucher
Praça Pedro Sanches, 145 - sala 15 - Centro, Poços de Caldas - MG, 37701-002, Brazil
R$1,500/month
Raízen
Operational Apprentice | São Paulo/SP
Do you want to work for a company that produces ethanol and sugar and distributes fuels, products, and services under the Shell brand—licensed by Raízen in Brazil, Argentina, and Paraguay? Then this opportunity is for you! Our team is our greatest differentiator: we have over 46,000 employees and 15,000 business partners spread across the country. So, are you interested? We are looking for an Operational Apprentice to work in the Fuels business in São Paulo/SP. If you are eager to grow continuously and determined to be the protagonist of your own story, join Raízen! To proceed with your application, please apply to this position, update your information, or create your account; complete all fields in your resume; and follow the next steps! Responsibilities and assignments WHAT YOUR DAILY WORK WILL LOOK LIKE: Attend the training course offered by the designated institution; Receive guidance from the work team to learn and support activities within the assigned area, such as: ❑ Implement the Maintenance Plan according to technical standards, procedures, and company targets; ❑ Support the local team and observe the Operator’s daily routine; ❑ Assist with tanker truck receipt processes and quality control; ❑ Perform product storage and handling; ❑ Support fleet refueling operations; ❑ Assist in and conduct product quality verification, truck receipt, and release; ❑ Conduct tests (quality, routine, periodic inspections) and equipment/product checklists; ❑ Assist in failure analysis and planning of preventive and predictive maintenance for base equipment; ❑ Manage material entry and exit, storage, product registration, and quality control; ❑ Record data and information in spreadsheets and management systems, including inputs into the operational expense concept system; ❑ Support invoice issuance routines; ❑ Provide customer, supplier, and/or colleague service; ❑ Apply concepts from the Alert! and SIGO systems; ❑ Support equipment organization, storage, and cleaning of machines and the work environment; ❑ Comply with the company’s SSMA (Safety, Health, and Environment) standards. Requirements and qualifications WHAT YOU NEED TO HAVE: Age: Between 18 and 21 years and 11 months; High school or technical education—enrolled or completed; Availability for a 4-hour daily work schedule and participation in activities lasting up to 2 years; ️ Plenty of energy to learn! Position open only to candidates residing in São Paulo/SP. Expected start date: January 2026. Additional information We offer diverse energy solutions that mobilize people and drive business growth—today and tomorrow. As a leader in the energy sector, we operate across the entire value chain: from sugarcane cultivation and production of sugar, ethanol, and bioenergy, to logistics, fuel distribution, and marketing under the Shell brand. ADDITIONAL INFORMATION CLT employment contract with Raízen as an Apprentice, for a fixed term; Theoretical training provided by our partner institution; Salary of BRL 1,280.00—4 hours/day, Monday through Friday; BENEFITS Health and dental plans; Meal allowance; Transportation allowance; Life insurance; WellHub and discount club. Will you join us?! LEARN MORE ABOUT WHAT IT MEANS TO BE RAÍZEN Would you like to learn more about what it’s like to be part of Raízen—and understand our RAIZ culture? Our Careers Instagram: @raizencarreiras Is this not the ideal position for you? Return to the homepage: https://carreiras.raizen.com.br/ Would you also like to receive Raízen updates via email? https://chat.sparkrh.com/gente-raizen/news_gupy #JoinRaízen We operate in ethanol and sugar production and in the distribution of fuels, products, and services under the Shell brand—licensed by Raízen in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private business groups, and our team remains our greatest differentiator: over 40,000 employees and 15,000 business partners spread across the country. Want to join our company? Then come to Raízen! Source:Indeed
São Paulo
Negotiable Salary
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