Telesales

Description

Job Summary: We are seeking a Telesales professional to sell products and services via telephone, email, and WhatsApp, with a focus on negotiation, identifying customer needs, and delivering results. Key Highlights: 1. Conduct proactive prospecting and serve existing customers 2. Prepare commercial proposals and negotiate terms 3. Provide post-sales follow-up to ensure customer satisfaction and loyalty We are **Toli Distribuidora**! We operate in the automotive replacement parts market, offering an extensive portfolio of over 30,000 items across electrical systems, lighting, electronic fuel injection, batteries, cooling systems, audio equipment, accessories, air conditioning, chemicals, filters, cleaners, engine peripherals, equipment, tools, and everything required for automotive door repair. Aiming to be present in all regions of the states where we operate—reaching every municipality and locality with potential customers—and positioning ourselves as a valuable partner supplier, our mission is to deliver high on-time delivery rates to the commercial, industrial, and service sectors of the automotive industry, providing proven-quality products and services that offer effective solutions to our customers. Speaking of customers—we already serve over 18,000 across Brazil. These values drive our continuous pursuit of fostering a positive work environment, operational efficiency, and constant innovation. Committed to quality throughout our 40 years of operation, we achieved ISO 9001 certification in 2012. Our team comprises over 1,000 employees across our units in the states of Rio Grande do Sul, Santa Catarina, Paraná, São Paulo, Espírito Santo, and Minas Gerais. Join us! Description: We are looking for a Telesales professional to join our team. The candidate will be responsible for selling products and services through telephone calls, email, WhatsApp, and other internal communication tools. Strong negotiation skills, the ability to identify customer needs, and propose suitable solutions are essential. Additionally, excellent communication skills, proactivity, and a results-oriented mindset are required. If you identify with these traits, join our team! Responsibilities: 1. Conduct proactive prospecting of new customers via telephone and email. 2. Serve and contact existing customers to introduce new products and sales opportunities. 3. Prepare commercial proposals and negotiate payment terms. 4. Perform post-sales follow-up to ensure customer satisfaction and loyalty. 5. Maintain up-to-date CRM records with relevant sales information. 6. Participate in sales training sessions and meetings to enhance sales techniques and product knowledge. 7. Collaborate with other internal and external sales representatives to achieve sales targets. Work Environment: Open communication, positive work atmosphere, mutual respect among colleagues and supervisors, appropriate organizational climate. Adequate workplace infrastructure.