Description
Job Summary:
Pre-Sales ensures the quality and success of the company's projects by qualifying technical solutions, identifying customer needs, and supporting the sales team.
Key Highlights:
1. Consulting and Needs Analysis: identifying pain points and mapping solutions.
2. Technical Support for the Sales Team: acting as a technical expert.
3. Solid experience in Technical Pre-Sales, Consulting, or Cloud Architecture.
Description: The Pre-Sales position plays an essential role in ensuring the quality and success of the company's projects.
Key responsibilities include:
* Qualifying and selecting technical solutions appropriate to customer requirements;
* Engaging with customers and the sales team to identify needs and present compatible products or services;
* Providing detailed information about products and services, supporting the commercial team in preparing proposals;
* Monitoring ongoing solution development, reporting progress and any necessary adjustments;
* Staying up to date on new products, technologies, and trends relevant to the company’s portfolio;
* Analyzing performance metrics—such as lead-to-customer conversion rate—to continuously optimize the sales process.
Responsibilities and Duties
* Consulting and Needs Analysis: deeply understanding customers’ business challenges, identifying pain points, and mapping viable technical solutions.
* Technical Presentations and Demonstrations: delivering presentations and hands-on demonstrations of solutions, consulting services, and relevant technologies, adapting language appropriately for technical or non-technical audiences.
* Solution Design: collaborating with sales and engineering teams to design robust and scalable architectures, ensuring technical proposals meet customer requirements and industry best practices.
* Technical Support for the Sales Team: serving as a technical expert throughout the sales cycle—answering questions, participating in technical discussions, and building trust with customers.
* Technical Documentation Development: creating proposals, specifications, whitepapers, and other supporting materials to facilitate understanding and communication of presented solutions.
* Feedback and Continuous Improvement: providing feedback to product and development teams based on customer interactions and market trends observed.
Requirements and Qualifications
* Solid experience (minimum 3 years) in Technical Pre-Sales, Solutions Consulting, or Cloud Architecture.
* Ability to collect, consolidate, and analyze product-related information—with attention to detail and an analytical mindset.
* Knowledge of Cloud solutions, Security, Artificial Intelligence, migrations, and change management.
* Strong communication skills and ability to influence technical decisions.
* Proactive attitude and executive presence when interacting with customers and vendors.
* Ability to thrive in a dynamic environment—adapting autonomously and independently to shifting priorities and demands.
* Verbal and written English proficiency.
* Daily use of Microsoft 365 tools (MS Office, Teams, Outlook, SharePoint, etc.).
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