Job Summary: We are seeking a detail-oriented and accountable Field Services Operator to perform installations, repairs, and other field services in accordance with the company’s operational procedures. Key Highlights: 1. Work culture that respects and values people 2. Collaborative environment that values personal and professional development 3. Horizontal and vertical environment: you are the protagonist of your career! We are looking for a **Field Services Operator** to execute Field Service Orders (FSOs), including installation, repair, address changes, and other services, in compliance with the company’s defined operational procedures. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position as required by the department and leadership direction; * Maintain company vehicles in compliance with Fleet Department-defined processes, ensuring proper functioning; * Implement workplace safety procedures, including Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), per current legislation; * Execute Field Service Orders (FSOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly use, and secure company-provided resources, and inspect the work area upon service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Familiarity with networking and computer maintenance; * Knowledge of local geography; * Driver’s License Class "B" and Defensive Driving certification. **Preferred qualifications:** * Six months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media – twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical environment — i.e., you are the protagonist of your career!; * Meal benefit (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeastern Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeastern Brazil, delivering **cutting-edge connectivity — from rural areas to state capitals**, actively contributing to Brazil’s digital transformation.