Job Summary: Responsible for implementing customer relationship strategies, managing products and services, and supporting teams to enhance profitability and expand the portfolio. Key Highlights: 1. Strategic customer relationship management 2. Focus on profitability and expansion of the product portfolio 3. Opportunity to promote service quality and efficiency **Description and Responsibilities:** **Working Hours:** 07:54 \- 17:00 **Level:** Professional **Employment Type:** Tenured \- CLT labor code Responsible for implementing customer relationship strategies, including management of the product and service portfolio, support to business teams and PA-related processes, through marketing of existing portfolio products and services, aiming at profitability and portfolio expansion, promoting service quality, efficiency and standardization, achievement of established targets, and offering products and services solutions aligned with customer expectations and loyalty within the incumbent's area of responsibility. **Requirements:*** **Required Education:** Bachelor's degree (preferably in Business Administration, Economics or related fields) and postgraduate specialization. * **Certification:** ANBIMA CPA 10 or CPA 20 * **Knowledge of:** Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook), negotiation of financial products and services, and financial markets * **Proficiency in:** Customer service techniques and sales techniques **Benefits:** Medical assistance, Dental assistance, Childcare allowance, Education allowance, Internal benefits, Disclosed during interview, Profit-sharing program, Life insurance, Meal voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
