Relationship Manager - PJ

Description

Job Summary: Responsible for implementing customer relationship strategies, managing the product and service portfolio, and supporting business teams. Key Highlights: 1. Implementation of customer relationship strategies 2. Management of product and service portfolio 3. Customer retention and expansion of the customer base **Description and Responsibilities:** **Working Hours:** 07:54 \- 17:00 **Level:** Professional **Employment Type:** Tenured \- CLT labor code Responsible for implementing customer relationship strategies, including management of the product and service portfolio, support to business teams, and related PA processes, through marketing of existing portfolio products and services, aiming at profitability and portfolio expansion, promoting service quality, efficiency and standardization, achievement of established targets, and offering solutions in products and services aligned with customer expectations and retention within the assigned area of responsibility. **Requirements:*** **Required Education:** Bachelor's degree (preferably in Business Administration, Economics or related fields) and postgraduate specialization. * **Certification:** ANBIMA CPA 10 or CPA 20 * **Knowledge of:** Computer skills (Office Suite: Word, PowerPoint, Excel, Outlook), negotiation of financial products and services, and financial markets * **Proficiency in:** Customer service techniques and sales techniques **Benefits:** Medical assistance, Dental assistance, Childcare allowance, Education allowance, Internal benefits, Disclosed during interview, Profit-sharing program, Life insurance, Meal voucher