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Summary: IT workplace support, customer consultation, responsibility for IT workplace orders, and support for IT technicians. Highlights: 1. IT workplace support and customer consultation 2. Responsibility for IT workplace orders 3. Support for IT technicians * **Job\-ID:** V000011232 * **Location:** Donawitz, Kapfenberg * **Start date:** As soon as possible * **Employment type:** Full-time * **Employee referral program:** Yes Your responsibilities ------------- * You support existing IT workplaces and advise customers in office and production environments regarding IT workplace equipment, mobile devices, and telephony * Responsibility for initiating, detailed planning, and execution of IT workplace orders, including coordination of follow-up IT processes and handling service requests in the ticketing system * Central interface between internal departments and customers, as well as external service providers * You also support IT technicians in preparing reports and maintaining instructions and training materials * Detailed documentation of equipment and performed work in the corporate IT asset management and license management systems is also part of your responsibilities Your profile ---------- * Completed technical education (apprenticeship/technical college) and solid technical understanding of IT services/products, infrastructure, and end-user devices * Basic knowledge of desktop environments, Microsoft Windows client operating systems, and Microsoft Office is an advantage * Your friendly attitude toward customers and colleagues contributes to smooth collaboration, enabling sustainable joint solutions to requirements * Driver's license class B for occasional business trips What we offer -------------- **Compensation and benefits:** The collectively agreed minimum gross salary for this position is €2\.473,00 per month (paid 14 times per year). Actual remuneration depends on your qualifications and professional experience. voestalpine offers its employees an attractive and appreciative work environment: We support you with comprehensive onboarding, regular further training, flexible working time models, and annual employee-manager discussions. We provide numerous discounts with various retail partners, and in case of good business performance, all employees receive an annual performance bonus. Employee participation in voestalpine is especially important to us: Our employees hold a stake in the company and currently own approximately 14% of the shares. voestalpine’s status today as a leading steel and technology group is primarily attributable to its approximately 49\.700 employees. We continuously strive to create a modern workplace that values diversity, equal opportunity, and enthusiasm for innovation. We look forward to receiving your application! * Training and further education * Barrier-free workplace * Occupational pension scheme * Educational leave * Coaching offers * Company mobile phone * Company laptop * Meal allowance * Flexible working hours * Health initiatives * Good transport links * Home office * Job bike * Canteen * Childcare * Employee referral program * Employee events * Employee bonuses * Employee discounts * Employee participation * Parking space * Regular employee surveys * Regular employee-manager discussions * Sports and fitness offerings * Steel Foundation Training and further education; Barrier-free workplace; Occupational pension scheme; Educational leave; Coaching offers; Company mobile phone; Company laptop; Meal allowance; Flexible working hours; Health initiatives; Good transport links; Home office; Job bike; Canteen; Childcare; Employee referral program; Employee events; Employee bonuses; Employee discounts; Employee participation; Parking space; Regular employee surveys; Regular employee-manager discussions; Sports and fitness offerings; Steel Foundation About us ------------ We are the central IT service provider within the voestalpine Group. Through our employees’ service orientation and the high quality of our services, we enable optimal conditions for our business partners and thus help ensure that voestalpine remains one step ahead — now and in the future. Further information about the company is available on our website at: https://www.voestalpine.com/group\-it/de/ Contact \& Application -------------------- Information about the application process can be found on the first page of the application form and in the section “FAQs on Applications”. Please use our online application form whenever possible. With the “CV parsing tool”, your application proceeds even faster — it allows you to pre-fill data from your CV directly into the application form. **Contact person:** Michelle Ludhammer \+43 50304 15 2072 **Department:** Markus Wratschko \+43 664 6155527
