Network Analyst

Description

Summary: Seeking a highly motivated and experienced Network Analyst to support and maintain network infrastructure, ensuring performance, security, and reliability across the organization. Highlights: 1. Support and maintain network infrastructure for performance and security 2. Provide day-to-day technical support to users and resolve incidents 3. Opportunity to work in a structured IT environment supporting critical systems **Our S****outh America Office** **is currently** **seeking** **a highly motivated and experienced** **Network Analyst** **to join our dynamic team.** **Job Title:** Network Analyst (IT) **Location:** Campinas – São Paulo, Brazil (On\-site only) **Contract Type:** Permanent \| CLT **Languages:** Fluent English for reading and writing \& Brazilian Portuguese **Start Date:** 4 May 2026 **About the Role** We are looking for a **Network Analyst (IT)** to join our team in **Campinas \- SP region**. This is a permanent, office\-based position offering stability, a competitive benefits package, and the opportunity to work in a structured IT environment supporting business\-critical systems. The successful candidate will be responsible for supporting and maintaining network infrastructure, ensuring performance, security, and reliability across the organisation. **Key Responsibilities** * User Support: Provide day‑to‑day technical support to users, including troubleshooting hardware (primarily laptops) and supporting basic software‑related issues. * Remote Access \& Collaboration: Support users through remote access tools such as TeamViewer, Microsoft Teams, and Remote Desktop to resolve incidents efficiently. * Network \& Infrastructure Support: Assist with the monitoring, validation, and support of network infrastructure, including switches, routers, firewalls, Wi‑Fi equipment, printers, and Windows servers. * Cloud \& Systems Knowledge: Apply basic working knowledge of Azure and AWS environments to support connectivity, access, and troubleshooting requirements. * Configuration Coordination: Liaise with offshore configuration teams to provide access, coordinate implementation activities, and perform validation testing following changes. * Documentation \& Communication: Read, understand, and respond to technical documentation, emails, and instructions in English, ensuring clear and professional communication. * Reporting: Report into the Area Manager, providing updates on issues, resolutions, and system performance as required. **Working Hours** * Monday to Friday * Flexible schedule with 8 hours per day \+ 1\-hour lunch break * On\-site role only **About You** * Minimum technical qualification; higher education in a technology‑related field is desirable (completed or in progress). * Medium‑level understanding of network topology and IT infrastructure concepts. * Comfortable supporting end users in a fast‑paced, service‑focused environment. * Clear communicator with good written and spoken English skills. * Detail‑oriented and proactive, with a collaborative approach to problem‑solving. **Essential requirements:** * Technical qualification in Technology or IT\-related field * Studying towards or completed higher education in Technology (preferred) * Minimum age: 21 years * English proficiency for reading and writing (will be tested) * Strong problem\-solving skills and attention to detail **How to Apply** If you meet the requirements and are interested in this opportunity, please submit your CV for consideration. Apply now and become part of a high‑performing team that values expertise, collaboration, and innovation. Fulkrum