Description
We are seeking a communicative, organized, and proactive professional to handle customer service at our reception desk. The employee will be responsible for greeting customers, providing information, directing inquiries, and supporting the company's administrative and operational routines.
Main Responsibilities
* Provide in-person customer service;
* Greet visitors, suppliers, and employees;
* Provide information regarding services, plans, and support;
* Route requests to the respective departments;
* Create and track requests in the system;
* Support reception-related administrative routines;
* Organize documents and maintain service records;
* Assist with telephone and other corporate communication channels;
* Support commercial and operational tasks as needed.