Administrative Assistant Receptionist

Description

Job Summary: A clinical receptionist providing humane, empathetic, and welcoming service, focused on supporting families, children, and adolescents. Key Highlights: 1. Warm and respectful service to families and patients. 2. Comprehensive appointment scheduling and clear, empathetic communication. 3. Administrative support and guidance regarding health insurance plans. A Salvador-based healthcare and child development company is seeking a professional to work at its clinical reception desk. We seek a candidate who combines administrative competence with exceptionally humane, empathetic, and welcoming service, focused on supporting families, children, and adolescents. ### **Main Responsibilities** * Greet families and patients in a warm and respectful manner. * Manage the full appointment schedule: bookings, rescheduling, cancellations, and confirmations via WhatsApp or phone. * Guide families on clinic operations, hours, and rules. * Respond to messages and e\-mails clearly and empathetically. * Perform administrative records (attendance, absences, contacts) and provide basic support for payments and invoices. * Support relationships with health insurance providers, guiding families on authorizations and referral processes. ### **Requirements and Qualifications** * **Education:** Completed High School. * **Experience:** Clinical or medical office reception experience (preferably in pediatric or multidisciplinary settings). * **Skills:** Proficiency in WhatsApp Business, e\-mail, and scheduling tools. * **Profile:** Excellent communication skills, empathy, organization, and ability to manage multiple tasks simultaneously. ### **What We Offer** * **Compensation:** BRL 1800 \+ BRL 300.00 transportation allowance\. * **Employment Type:** CLT regime. * **Benefits:** Meal/food voucher and transportation voucher. * **Working Hours:** Monday, 1:00 PM to 7:30 PM; Tuesday through Friday, 9:00 AM to 7:30 PM\. * **Work Location:** Av. Tancredo Neves, Salvador \- BA. Minimum Education Level: High School (Secondary Education)